Responsible for gathering, analyzing, and creating comprehensive work products documenting requirements, including validation and traceability, for existing and new applications supporting various business channels
Understand how organizations function to accomplish their purpose, and defines capabilities an organization requires to provide a service or meet their goals
Facilitate communication between organizational units to align the needs of business units to create requirement work products for solution provider
Plan, direct and complete the analysis of business problems to be solved or product/services to be developed for delivery
Provide technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements
Assess system impacts, provide gap and process analysis as well as cost/benefit analysis for system or product/service-related initiatives
Act as liaison between the user community and internal IT resources
Plan, facilitate, and participate in working sessions with cross-functional resources