We are looking for a result-driven Shop Supervisor at Bloomingdale Atlanta to be responsible for monitoring and supervising a team of consultants to achieve the organization's objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential.
To be successful as a Shop Supervisor, you should display excellent interpersonal skills to build quality relationships with the team and with customers, be goal-driven, and manage the day-to-day activities efficiently.
Responsibilities:
Monitor KPIs and team sales performance and prepare complete reports for the Retail Manager
Provide an excellent service to customers and grant them the best shopping experience
Activate all CRM strategies to build a loyal client base in order to enhance the concession economic results
Developing and implementing a timeline to achieve targets.
Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
Contributing to the growth of the company through a successful team.
Creating a pleasant working environment that inspires the team.
Monitor stockroom standards and grant right product assortment on the floor
Profile
Previous experience (at least 2 years) in retail environment, for fashion premium luxury brands and in team management
Ability to work autonomously and in a dynamic environment
Ability to prioritise work load, meet deadlines and specified standards
Excellent communication skills across all levels
Strong cooperative attitude
Customer oriented, organised and with a positive constructive attitude