Job Description:
About Forterra
Forterra is a leading provider of autonomous systems for ground-based movement in the working world. Amongst some of the earliest innovators in the field of driverless technology, Forterra is focused on building systems that protect front-line soldiers and enable civilian workers in our industrial base. Forterra is the go-to provider of ground autonomy solutions for the U.S. Department of Defense, which harnesses the technology for asymmetric warfare in critical conditions.
About the role
We are looking for a Mission Support Technical Engineer (MST) who is highly skilled in deploying, maintaining, and troubleshooting mission-critical systems in dynamic environments. This role demands a strong background in hardware and software troubleshooting, system calibration, and real-time problem solving. The ideal candidate will have experience with sensor calibration (Lidar, Navigation, Encoder), network troubleshooting, and data collection, as well as proficiency in JIRA for issue tracking and MPU5 for RF communications. You should be comfortable working in field operations, setting up and managing sites, and ensuring seamless deployment of mission-critical systems.
What you"ll do
- Conduct Demo Operations, ensuring system functionality in real-world scenarios.
- Adhere to Safety Standards and operational protocols to ensure secure deployments.
- Perform Hardware Troubleshooting and Software Troubleshooting to resolve technical issues.
- Execute Encoder Calibration, Navigation Calibration, and Lidar Calibration for system accuracy.
- Perform Extrinsic Calibration to align sensors and improve operational effectiveness.
- Manage Run Site After Setup procedures, ensuring site readiness for operations.
- Oversee Data Collection and Pulling Data from various sources for analysis.
- Utilize JIRA for reporting and tracking general issues and bug tickets.
- Set up and troubleshoot MPU5 communication devices.
- Support Site Operations, ensuring seamless deployment of mission-critical systems.
- Perform software updates, including:
- ATAK Software Updates.
- Puck Software Updates.
- WMI Software Updates.
- ATAK/PUCK/WMI Troubleshooting.
- Operate and troubleshoot HMP GUI systems.
- Configure and set up RTK (Real-Time Kinematic) Systems for precision operations.
- Manage Terralink Operations for network communications.
- Conduct A-Kit Hardware Upgrades, ensuring proper integration with existing systems.
Qualifications
- Hands-on experience with hardware and software troubleshooting.
- Familiarity with sensor calibration, network configuration, and data collection methods.
- Understanding of RF communication (MPU5) and software update procedures.
- Ability to work in dynamic environments and travel to field sites as needed.
- Strong problem-solving skills and attention to detail.
- Travel up to 70% of the time to support field operations and mission deployments.
Preferred Qualifications
- Certifications in networking, system administration, or RF communications (e.g., CCNA, CompTIA Network+, etc.).
- Experience with military, defense, or mission-critical operations.
- Ability to adapt quickly to changing environments and troubleshoot complex systems in high-pressure scenarios.
Education & Experience
- Degree in Engineering, Computer Science, or related field OR equivalent technical experience.
- Experience with JIRA or similar issue-tracking systems.
US Salary Range
$80,000 - $90,000
Location:
Clarksburg, MD w/ up to 70% travel - includes Foreign and Domestic
The salary range for this role is an estimate and is based on a wide variety of compensation factors. The salary offered to candidates will vary based on a variety of factors including (but not limited to) relevant work experience, education, specialized training, critical expertise, training, and more. Equity in Forterra is included in most of our full-time, high-demand roles and is therefore considered part of Forterra's overall compensation package. In addition to base salary and equity, Forterra offers competitive benefits for full-time employees including:
- Premium Healthcare Benefits: Three plan options, including an HSA-eligible plan, with Forterra covering 80% of the plan premium for you and your dependents.
- Basic Life/AD&D, short and long-term disability insurance plans 100% covered by Forterra, plus the option to purchase additional life insurance for you and your dependents.
- Extremely generous company holiday calendar including a winter break in December.
- Competitive paid time off (PTO) offering 20 days accrued per year.
- A minimum of 7 weeks fully paid parental leave for birth/adoption.
- A $9k annual tuition reimbursement or professional development stipend.
- Fully stocked beverage refrigerators with all the Celsius your little heart desires.
- 401(k) retirement savings plan, including traditional, Roth 401(k), and after-tax deferral with company match up to 4%.
Your recruiter will be able to share more information about our salary and benefits offering during the hiring process.
Forterra is an equal-opportunity employer, providing and promoting equal employment opportunity in accordance with local, state, and federal laws. Forterrans are unique, talented individuals who are united through a shared passion to deliver autonomous systems that enable national resilience and a robust supply chain. All qualified applications will receive equal consideration for employment.
Equal employment opportunity, including veterans and individuals with disabilities.
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