An institutional researcher helps use data to improve operations, meet goals, and demonstrate accountability to stakeholders. Primary responsibilities include gathering, analyzing, and interpreting data related to various aspects of the institution, such as student performance, enrollment trends, faculty demographics, financial aid, and institutional effectiveness.
Tasks include:
Data Collection & Analysis: Provide accurate, high quality data analytics. Collect data from various sources (surveys, student records, faculty data, national benchmarks, etc.) and analyze it to identify trends and patterns that can inform decision-making.
Reporting: Responds to ad hoc data requests from departments, administrators, committees, and external agencies on a wide range of topics including academic performance, outcomes assessment, department accreditation, self-studies, grant acquisitions, and reporting, and various reports measuring student enrollment patterns over time. Prepare reports that summarize data findings, often for senior leadership, faculty, or external agencies. These reports might cover areas like student retention rates, graduation rates, diversity statistics, and faculty workload. Respond to requests for statistical information from internal and external agencies.
Forecasting & Planning: Assist in strategic planning by using historical data and trend analysis to predict future outcomes (e.g., enrollment forecasts, financial projections, student success rates).
Focused Studies may include but are not limited to themes around: forecasting, improving student retention and completion, creating predictive models, determining competitive advantage, identifying process improvements and efficiencies, supporting accreditation activity, and identifying ways to better align existing initiatives to support campus needs.
Compliance & Accreditation: Work with IR team on to ensure compliance with federal, state, and accreditation standards by providing the required data and reports.
Consultation: Work with various departments within the institution to help them understand and use data to make informed decisions about their areas of responsibility. This may include creating power point presentations, elaborating on dashboards, training staff how to self-service some data needs using existing dashboards, reports, queries, etc.
Knowledge
Thorough knowledge to choose the appropriate research methods, statistical analyses, and tools to answer complex questions, including but not limited to correlations, trend analyses, frequency distribution analyses, and regression.
Sound approaches to address issues that emerge in live data sets and working with mixed methodology.
Thorough and proven knowledge of research and reporting techniques, and institutional analyses. Higher education reporting requirements and the planning of studies and investigations, including determining variables and developing reference materials.
Skills
Plan, organize and conduct analytic studies of institutional data in response to the diverse needs of the campus community. This may include the analysis of database elements, creating new data sets, and integrating new data elements using advanced queries and programming. Interprets research findings and creates and delivers presentations, memos, reports, and various formats to provide data informed insights to inform decision making.
Follow project planning and management processes to include design and planning phase, then conduct survey and/or research studies through all stages of development, collaborating with necessary constituencies from initial conceptualization to final publication.
Work across stakeholder groups utilizing a quantitative critical lens to center diversity and inclusion in each stage of a project. Collaborate with staff, faculty, students, administrators, and community partners to identify data needs, make connections to existing resources, create project plans and requirement documentation, and assess whether final assets meet those needs. Provides lead work direction, guidance, and mentorship to others.
Assess key data sets and analyze relevance and policy implications, connecting information to initiatives and efforts on campus.
Initiate and develop processes to retrieve, merge, and report information from multiple systems and files. Contribute to effective data governance, including elevating issues and concerns for review and resolution.
Identify and engage with key organizations, support structures, and opportunities to maintain currency in the field and work toward ongoing professional development.
Abilities
Prepare and present findings to a broad campus constituency in a way that facilitates sound understanding and use in planning and decision making. This may include developing new reporting formats, visualizations, infographics, dashboards, and tools to engage stakeholders with findings.
Experience:
Four years of relevant experience including progressive responsibility around technical research or statistical experience
Experience in higher education institutional research
Prefer experience in California State University, Institutional Research
Education:
Equivalent to graduation from a four-year college or university. (Additional qualifying professional experience that demonstrates acquired and successfully applied skills may be substituted for the required education on a year-for-year basis.)
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.