Position Summary The Clinical Coordinator reviews medical records based on insurance requirements for each patient, updates equipment details for each patient and creates medical documents. The Clinical Coordinator communicates with healthcare facilities and Clinical Territory Managers. Essential Duties and Responsibilities The essential functions include, but are not limited to the following:
Request medical records from healthcare facilities
Review medical records to determine information needed to process the order
Create medical documents
Update patient files with relevant information
Communicate with healthcare facilities via the telephone
Effective communication with patients, sales team and corporate staff regarding the status of the patient’s order
Willing to support all members of the team
Comply with all HIPAA and privacy regulations
Adhere to laws and best practices in regards to dealing with patients and patient data
Perform other job-related duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
High School Diploma or GED, required
MS Office experience, minimum of six months required
Data entry skills, minimum of six months required
Basic medical terminology, minimum of six months required
Excellent telephone skills, minimum of six months required
Verbal and written communication skills, required
Able to work in a team environment, required
Medical documentation review, minimum of six months required
Attention to detail, required
Critical thinking skills, required
Experience working in a healthcare setting, preferred
Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Must be able to work onsite at our corporate headquarters in Maryland Heights, MO
Must be able to work in an office setting, use a computer, keyboard and mouse for the majority of the shift and be able to communicate on the telephone
Must be able to work the scheduled 8 hour shift Monday-Friday
Work from home is available at supervisors discretion and as business needs allow, in accordance with the BioTAB Work From Home Policy
Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
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