Consultant, Web Content at The Segal Company (Western States), Inc. in San Francisco, California

Job Description:

For nearly 80 years, Segal has been providing employee benefits, retirement plan investment advisory and human resources consulting for multiemployer trust funds, corporations and public sector organizations. Segal is an independent, privately and employee-owned firm. Our independence allows us to provide unbiased consulting services for our clients. Headquartered in New York City, Segal has offices throughout the United States and in Canada. We are a smaller organization that provides a more intense and broader exposure for development purposes within a culture that is highly collegial and team-oriented. You will work with colleagues who are smart, professional, talented and...nice people. We offer a competitive pay and benefits package that includes a defined benefit and matching 401(k) retirement plans.

Are you passionate about utilizing website creation and editing to produce employee benefits communications?

Do you thrive in environments committed to innovation?

Come join our team where you will:

·       Perform as an integral member of a client project team.

·       Participate directly in creating, editing web sites and web content, contributes input and creativity to enhance the quality of work products and supports the Practice’s revenue generating activities.

·       Work closely with/and in support of Senior Consultant staff to deliver communications technology services to a diverse client base.

·       Have primary responsibility for client deliverables and project management tasks as the primary or secondary client contact for communications technology.

Responsibilities:

The Consultant collaborates closely with colleagues throughout the Practice and company on delivering high quality communication technology services for our clients. This includes but may not be limited to: 

·       Serve as a lead or primary interface with clients and as a key member of Communications project teams leading website creation and editing, and in developing and producing employee benefits communications in digital media.

·       Utilize expertise with content management systems (such as Drupal, WordPress, Joomla, Umbraco, etc.) and programming experience to create innovative digital client solutions.

·       Plan, scope, budget, resource, and manage multiple complex projects simultaneously that may involve extensive collaboration with colleagues in other areas or vendors.

·       Perform as a subject matter expert – with an eye to relevant marketplace trends and developments – who provides technical advice and counsel to colleagues and clients on electronic media topics. Assist in translating design and content specifications into technical requirements for website developers and serve as the liaison for internal and external groups.

·       Provide feedback on content manuscripts to create the best user experience possible.

·       Import content manuscripts and specifications into the CMS (Content Management System) in an accurate and timely fashion.

·       Proactively monitor and manage scheduled and emergency client content and functionality updates for ongoing sites.

·       Passionately advocate for accessibility, user experience design and web usability standards, and quality assurance testing for all electronic client deliverables.

·       Provide peer review of work produced by colleagues and helping to ensure the quality and consistency of all client deliverables.

·       Create and assist with analysis for monthly and quarterly website data reports with a focus on strategic growth for clients.

·       Collaborate with colleagues on revenue generating activities including selling, marketing, Request for Proposals (RFPs), and other profitability growth initiatives including intellectual capital development.

·       Minimum of 6+ years of relevant work experience that includes one or a combination of professional services organization and/or communications departments in a role focused on the design, development, and implementation of digital communications; experience in health and retirement benefits-related communication is highly desirable.

·       Expert knowledge of content management systems (Drupal, WordPress, Joomla, etc.); programming experience highly preferred.

·       Strong HTML and CSS skills and expert Microsoft Office and Google Docs user.

·       Previous experience with Google Analytics and Looker Studio.

·       Bachelor’s degree in computer science, web design, or other relevant academic discipline.

·       Experience using generative AI technologies a plus.

·       Initiative and drive to plan, execute and complete projects in a dynamic work environment to include supporting a culture of collaboration, passion, quality, and creativity. Creative skill with a dedication to continuous learning that includes contributing to the development of new methods, concepts, and approaches to servicing clients and attracting new business.

·       Superior writing, editing, verbal and web communication skills and experience with the ability to prioritize and deliver multiple projects concurrently and to partner across cross functional teams to solve problems and achieve success. Demonstrated project management skills to include planning, budgeting, overseeing and quality assuring delivery of work. Effective interpersonal skills with ability to positively present to and influence diverse audiences.

Diversity, Equity & Inclusion at Segal:

We recognize that individuals bring a broad range of experience and abilities that go beyond the technical requirements of a job. If your experience and qualifications are close to what you see described here, we encourage you to apply. Diversity of employment, skills and life experience, combined with passion, are key to innovation and excellence. We encourage individuals, including but not limited to women, minorities, the disabled and protected veterans and those from all other backgrounds to apply to our positions. Please let us know if you require accommodation during the interview process and…thank you for considering Segal.

About Segal and its Total Rewards Program:

Segal is a privately owned, leading North American employee benefit, human resources and investment management consulting firm with over 80 years of history providing trusted advice that improves lives. Clients include public and private corporations, multiemployer trust funds, public sector entities, higher education institutions, institutional advisors, among many others.

Segal’s total rewards are part of what makes Segal a special place to work. The current salary range for this position is $101,500 to $130,000 plus opportunity for a discretionary performance bonus based on company profitability and employee performance. In addition, Segal offers a comprehensive suite of benefits to include a non-contributory defined benefit pension plan, matching and discretionary contributions to a 401(k) profit sharing plan, medical and prescription benefits including contributions to a health savings account for eligible employees, dental benefits, life insurance, disability insurance, an Employee Assistance Program, wellness benefit reimbursements and rewards, and professional credential and tuition reimbursement. Segal also provides comprehensive paid time off including holidays, vacation days, sick leave, paid family leave and sabbaticals.

Please Apply…

Segal is the right size, the right organization and…the right move for you!  Please apply now.

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