Sr. Operations Manager - Print/Mail at 1300 Epiq Class Action & Claims Solutions, Inc. in Beaverton, Oregon

Job Description:

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Position Summary

This Senior level position is responsible for overseeing all aspects of Epiq’s print and mail operations, including managing the day-to-day production, ensuing quality control and optimizing costs related to document production and postal services.  This role will also be responsible for production priorities; workforce and resource scheduling; process improvement and documentation; internal and external audits; quality control; inventory management; coordination with internal management, facilities and developing a strong working relationship with the USPS and overnight vendors. 

Responsibilities

• Developing and implementing strategies for print and mail operations, including budget management, vendor selection, and technology upgrades. 


• Overseeing the printing process, ensuring timely and accurate production of documents, and managing print quality. 


• Coordinating mailings with postal services, managing mailing lists, and ensuring compliance with postal regulations. 


• Monitoring and optimizing print and mail costs through vendor negotiations, volume discounts, and process improvements. 


• Managing a team of print and mail staff, including managers, supervisors, production operators, and mailroom personnel consisting of 60+ employees and temporary staff.


•  Ensuring adherence to all relevant regulations related to printing and mailing, including data privacy and environmental standards. 


• Provide regular situational reporting to Client Services and Operations management and the Executive Team on status, throughput and department productivity.


• Work with direct reports to continuously review and update department operating procedures to maximize efficiency and ensure ongoing improvement.


• Maintain company standards, ensuring employees conduct aligns with company value.  Always ensuring Epiq upholds and maintains safe and adequate work environment.

Job Qualifications and Requirements

• Bachelor’s degree preferred or equivalent experience


• 5+ years of experience managing a production team with proven accomplishments.


• Excellent project management skills, including ability to meet deadlines and manage multiple priorities.


• Strong analytical and problem-solving skills.


• Knowledge of postal regulations and mailing standards.


• Strong oral and written communication skills with the experience in presenting to executive leadership.


• Strong Computer skills- Adobe Acrobat, Microsoft Office Suite. #LI-RC1

The Compensation range for this role is 67,482.90 - 134,965.20 USD annually and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.