Open to both Southern California and Phoenix, Arizona markets.
Role:
The Deployment Technician is part of a first-class team serving across our geographic territory. The team is responsible for the installation, repair, and maintenance of our advanced methodologies and technology. The team is directly accountable for deploying and implementing innovations that will impact our organization's growth and expansion.
Our Deployment Operations Techs are key players in affecting positive change and making scalable innovations a reality. As part of the Network Deployment team, you will serve in day-to-day field deployment activities. The team's focus is the production and execution of our projects. The role includes providing feedback to engineering and standards teams. The team will participate in the ongoing operation, monitoring, and maintenance of the network and, if required, the removal of existing fiber networks.
The team is made up of experts in this methodology and will assist in the training of others. Our projects have deliverables tracked through key performance indicators. It will be critical that activities are tracked, recorded, and reviewed for continuous improvement.
Responsibilities:
Operate construction tools and equipment (e.g., concrete saws, core drills, vacuums, skid steers, forklifts, etc.).
Conduct work in a safe manner and perform daily site and equipment safety checks.
Set up, perform, and break down daily activities in line with engineering plans.
Read and interpret engineering designs and understand construction drawings.
Document onsite conditions and daily project activity, as well as maintain electronic records of work completed on various assignments.
Work through onsite issues with a solutions-oriented mindset; escalate problems as necessary.
Placement and configuration of aerial and underground fiber cables, splice enclosures, and fiber fusion splicing of loose tube and ribbon fiber cables.
Perform both hardware and software updates and/or changes to site equipment as necessary.
Conduct first-line acceptance of all new and modified networks using the Network Handoff Process.
Maintain a clean and safe working environment; assist in keeping tools clean and in working order.
Interface with customers and carriers in support of service delivery and assurance.
Education/Certifications:
High School diploma or equivalent.
Associate degree/some college preferred.
A valid driver's license is a bona fide job requirement to drive and operate a company vehicle in this position. Subject to local and state eligibility, a pre-employment background check with MVR will be conducted to evaluate a candidate's safety record and eligibility to drive for a job.
Military or technical school training in telecommunications, electronics, and AC/DC power systems preferred.
Experience:
Fiber engineering design, splicing, and/or construction implementation experience.
Familiarity with Outside Plant (OSP) and Inside Plant (ISP) fiber installation standards and practices.
Working knowledge of ROW construction standards (aerial and underground).
Working knowledge of NESC, NEC, and OSHA standards.
Knowledge of wireless/telecommunications technologies and platforms.
Ability to operate in a fast-paced, customer-focused environment, handling multiple priorities while delivering quality service to diverse user groups and customers.
On-call required for emergency support on a 24/7 basis.
Experience performing testing of RF and fiber test equipment such as PIM analyzers, antenna analyzers, RF power meters, spectrum analyzers, signal generators, OTDRs, fusion splicers, optic power meters, DMMs, PMDs, optical spectrum analyzers, BER test sets, and sniffers.
Expectations:
Ability to work independently for extended periods with minimal guidance, as well as part of a team, while managing time efficiently.
Positive attitude and desire to deliver exceptional results for our customers.
Commitment to continual professional development.
Strong interpersonal, verbal, and written communication skills.
Demonstrate the highest ethical and business standards and always act with the greatest degree of professional integrity.
Must be able to work in various climates/environments.
Ability to safely drive and operate a boom truck in the public right-of-way, with a personal commitment to safety.
Ability to work closely with and provide guidance to vendors both on-site and remotely.
Excellent organizational and administrative skills with attention to detail.
Experience with computer support, power, and troubleshooting.
Commercial Driver's License (CDL) - preferred.
Organizational Relationship:
Reports to: Manager, Network Construction
Working Conditions:
This role involves fieldwork with exposure to construction materials, noise, and wastes. Physical demands include lifting, stooping, standing for extended periods, getting in and out of miscellaneous equipment, and climbing ladders in adverse weather conditions and heat.
Travel required: Up to 80% of the time, including overnight trips.