Our team, Dragados USA, and Flatiron, collectively known as DFJV, brings the necessary transportation experience to successfully complete the California High-Speed Rail Construction Package 2-3 Project (CP 2-3). The California High-Speed Rail Authority (Authority) is responsible for the planning, design, construction and operation of the first high-speed rail system in the nation. The California High-Speed Rail System will connect the mega-regions of the State; contribute to economic development and a cleaner environment; create jobs for subcontractors and small businesses; and preserve agricultural and protected lands. Construction Package 2-3 is a 65-mile route located within the counties of Fresno, Tulare and Kings.
***This position is on-site only. No remote work available***
Responsibilities:
Assist with the installation, configuration, and maintenance of hardware and software systems.
Support IT staff with troubleshooting and resolving hardware and software issues.
Provide technical support to end-users, including responding to service desk tickets and resolving issues in a timely manner.
Help in managing IT inventory and assets, ensuring systems and devices are up to date.
Assist in network and server management tasks as assigned.
Work on data backups and recovery procedures.
Aid in setting up and maintaining company websites or internal systems as needed.
Assist with software updates, patches, and upgrades to ensure security and optimal performance.
Participate in IT-related projects and initiatives to improve system performance and user satisfaction.
Document technical issues and resolutions for future reference.
Requirements:
Currently enrolled in or recent graduate of a degree program in Computer Science, Information Technology, or a related field.
Basic understanding of computer systems, networking, and hardware/software troubleshooting.
Familiarity with Windows operating systems and Microsoft Office applications.
Strong analytical and problem-solving skills.
Ability to work independently as well as part of a team.
Excellent communication skills, both written and verbal.
A willingness to learn and adapt in a fast-paced environment.
Preferred Qualifications:
Previous internship or work experience in an IT or technical support role is a plus.
Knowledge of basic networking concepts, cybersecurity practices, or IT administration.
Familiarity with cloud-based platforms such as Microsoft Azure.
Certifications such as CompTIA A+ or Network+ are a plus.
FLSA: Non-Exempt
Hourly Rate: $24.00-$26.00
Dragados is an Equal Employment Opportunity Employer