Program Manager - Kitting at Veritiv in WEST SACRAMENTO, California

Job Description:

Job Purpose:



Our Program Manager will be responsible for managing contract requirements for a portfolio of assigned accounts (up to $25M) across a designated business segment, by providing customer account lifecycle and project management support. They will also be responsible for cost/pricing renewals, account performance analysis and metrics, documentation and program communication.



Job Responsibilities:

• Manage portfolio of customers' account contract, program parameters, compliance and documentation including: terms and conditions updates, pricing renewals, customer program communication, incremental business onboarding, program changes, and e-business projects.
• Serve as key contact for tactical account issues both external and internal. Heavy collaboration with Sales, Customer Service, Operations, Tax, Legal, Credit, Finance etc.
• Strengthen relationships with key customer contacts and driving corporate business partnerships.
• Manage account financial performance metrics to ensure maximum profitability, leveraging departmental price management process and tools.
• Develop customer visits or sales meeting presentation strategy utilizing tools such as QBR's, CBR reporting and Power Point presentations. Interact on internal/external conference calls with sales and field support teams.
• Continuously grow and develop a customer account base of increasing size and complexity.
• Participate in sales growth and profitability and/or cost savings initiatives under the direction of segment lead or sales leadership.



Additional Responsibilities & Qualifications:

• Organizational skills and ability to prioritize within multiple tasks.
• Ability to present to a wide audience of corporate customer contacts.
• Creative problem solver.
• Working knowledge of MS Power Point, Word and Excel.
• Experience in Customer Service and/or Sales is a plus.
• Business Process knowledge is a plus.



Expected Pay Range: $71,700 - $92,700




Work Experience:

• 5-10 years of related job experience.



Education:

• Bachelor's Degree Preferred



Physical Requirements:

• A significant portion of the job responsibilities will require computer work that involves the continuous use of the fingers, hands, wrists, and sitting for long periods of time.
• The position also requires frequent lifting and/or moving up to 10 pounds.
• The position requires work in an office as well as travel to customers, suppliers, group meetings, etc.


The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job, and duties may change from time to time depending on our business needs.



What We Offer

• Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.


• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.


• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.


• Healthcare benefits and 401k, paid time off, tuition reimbursement, and much more!

About Veritiv



Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn .


Veritiv is an Equal Opportunity/Affirmative Action employer.
EEO Policy US | EEO Policy Mexico
This description does not attempt to define the job's essential functions as defined by applicable disabilities law.
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