Welcome guests to restaurant, seat them, and accept payment when they are done when necessary.
Job Description
Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available.
Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/ closing paperwork; document voids and void balance sheet.
Promote teamwork and quality service through daily communication and coordination with other departments.
May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
May be asked to handle guest complaints and special requests.
May assist with other duties as assigned.
Qualifications and Requirements:
Basic reading, writing and math skills and 6 months cash handling experience or food service experience.
This job requires ability to perform the following:
Carrying or lifting up to 50 pounds (Plates, utensils, menus, etc.)
moving about the kitchen and cafeteria
Handling food, objects, products and utensils
Bending, stooping, kneeling
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Sonesta Resort is an Equal Employment Opportunity Employer.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.