The Account Manager is responsible for collaboratively working with experienced field personnel to develop and provide custom chemical solutions for increased productivity and to improve customer relationships. The Account Manager must have a thorough knowledge of specialty chemical products for use in oil and gas operations. This position may also perform chemical treatment of oil wells, minor troubleshooting, and maintenance of wells.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversee and/or participate in day-to-day operations to ensure chemical treatment of wells according to schedules
Provide excellent customer service while interacting with customers and other field personnel to answer questions and resolve issues, obtain operational data, and design or alter chemical treatment programs
Possess comprehensive knowledge of specialty chemical products, applications, oil, and gas well equipment and the impact of chemical treatment
Monitor inventory records for accuracy, timeliness, and support billing discrepancies
Present customer operational reports including program recap, operational costs, and failure analysis; represent the company in customer meetings or events
Maintain awareness for further sales opportunities and coordinate with appropriate personnel
Mentor personnel and communicate with supervisor on progress
Understand and follow all DOT regulations related to position
Other duties may be assigned
REQUIRED EDUCATION, QUALIFICATIONS AND EXPERIENCE
High School Diploma or GED
Acceptable driving record for a minimum of 3 years
Knowledge and understanding of chemical process and utilization in yard and field operations
Customer Service Skills
PRE-EMPLOYMENT REQUIREMENTS
Must complete and pass all required pre-employment screenings.
This description reflects management's assignment of essential functions, it does not exclude or restrict the tasks that may be assigned or re-assigned. This job description is subject to change at any time.