Product Owner at Gdh Consulting, Inc. in Springdale, Arkansas

Job Description:

Job Description:

Oue client is currently seeking a highly skilled and experienced Product Owner with a specialization in Salesforce to join their dynamic team. This full-time role is geared towards an individual who can leverage Salesforce capabilities to enhance business processes and user experience. The successful candidate will be responsible for overseeing Salesforce projects from conception to implementation, ensuring optimal performance and alignment with business objectives. This position offers an opportunity to work in a fast-paced and innovative environment, where your skills will be crucial in driving our business forward.

Responsibilities:

• Create and maintain user accounts, roles, profiles, security settings, custom objects, and fields within Salesforce.


• Develop and manage detailed reports, dashboards, workflows, and other necessary automation tools to enhance user engagement and efficiency.


• Monitor Salesforce system performance and usage to ensure it is utilized to its fullest potential across the organization.


• Develop, document, and maintain operational processes and best practices related to Salesforce administration and operation.


• Provide ongoing technical support and training to end-users, ensuring they are equipped to use Salesforce effectively.


• Collaborate with various teams to gather and analyze business requirements and implement necessary Salesforce solutions.


• Lead and manage the integration of Salesforce with other business systems, ensuring seamless connectivity and functionality.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field.


• Minimum of 3 years of hands-on experience in Salesforce administration and configuration.


• Advanced understanding of Salesforce CRM platforms, particularly Sales Cloud, Service Cloud, and Communities.


• Proficient in SQL and other database technologies.


• Demonstrated ability to develop and implement custom Salesforce applications and data-driven reports.


• Strong analytical skills and the ability to work well under pressure.


• Excellent problem-solving capabilities and the ability to streamline complex processes.


• Effective communication and interpersonal skills.


• Proven ability to manage and complete projects to a high standard, within a specified timeframe.

About GDH:

At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:

GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.




GDH Benefits


GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH's website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

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