The Floater Manager provides management support in all areas of Dining Services: kitchen, front-of-the-house, and retail concessions operations.
The Floater Manager is responsible for the daily operation of all front-of-house functions, including customer relations, point-of-sale operations, presentation and service of food, and ware washing and related cleaning operations. The Manager leads by example and provides managerial support to organize, direct, and coordinate human and physical resources for the efficient, well-prepared, and profitable service of food and beverages.
WORKING CONDITIONS/PHYSICAL EFFORT:
This position requires:
Long periods of standing and walking in conditions that are often, hot, humid, or cold.
The ability to lift 50 pounds.
The use and operation of typical kitchen tools and equipment.
Ability to work outdoors in varying weather conditions, on occasion.
QUALIFICATIONS:
General knowledge of effective management and customer service principles:
Ability to exercise flexibility and work under pressure to meet deadlines in a fast-paced environment with frequent interruptions.
Thorough knowledge of food quality standards, safe food handling practices, and HAACP procedures.
General knowledge of Microsoft Office software and point-of-sale systems; ability to learn new software programs.
Required: Must have a valid Driver's License and be able to produce a driving record with a minimum of 3 years of driving history in good standing
EDUCATION & EXPERIENCE:
Associate degree in foodservice management or related field required or equivalent combination of education and experience; bachelor's degree preferred.
Minimum of 3 years of cook experience in a professional kitchen (degree in culinary arts may be accepted in lieu of cook experience)
Minimum of 2 years of supervisory experience in high-volume foodservice operation.