Technical Training Specialist at Horseshoe Beverage Company LLC in neenah, Wisconsin

Job Description:

Responsibilities:
Serving as a subject matter expert, this role will serve as a resource for operations employees, fostering excellence in manufacturing operations. Conduct on-the-job training related to area's core functional operations to ensure employee is competent to perform their assigned tasks. Support operations by providing training for new and existing members through classroom and 1:1 training. Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lecture. Make suggestions, design, and develop training material (procedures, OPLs, Work Instructions or other materials) to meet learning objectives. Works with other training team members and department leads to create courses (SCORM) in the LMS including learning validations (quizzes). Collaborate with other subject matter experts to teach/learn additional programs and provide idea sharing and feedback. Review ongoing employee skill level performance, identify gaps and complete skills assessments. Work with L&D Admin and L&D Business Partner to monitor training delinquency and forecast in assigned work area to ensure that all training is current, and manufacturing associates remain compliant regarding training requirements. Maintain manufacturing process/product knowledge by periodically supporting production. Participate in first run meetings, changeovers, and starts ups to ensure adherence to processes and maintain current standards in future trainings.

Qualifications:
Minimum of 2 years of training, developing and onboarding employees. 3+ years plant manufacturing experience in a food industry or related manufacturing facility. Demonstrated leadership and team development skills. Can build a positive and productive team environment. The ability to read, write, speak, and understand English is required. Possess strong one-on-one communication skills. Demonstrates the ability to meet the information needs of the team through regular and effective communication and follow-up. Ability to effectively multi-task job responsibilities in a fast-paced environment. Very strong administrative and planning skills. Knowledge of administrative processes, systems and procedures for area of responsibility. Positive, respectful, high energy, team focused, and motivating personality with the team and across functions. Team player able to work well with others and contribute to a positive work environment. Ability to remain calm, apply good judgment and decision making under pressure. Ability to effectively troubleshoot a variety of issues (assess a situation, identify the cause, and determine potential solutions). Experience and ability to use Microsoft suite of products including Excel Available and flexible to work overtime as needed to support the team and the business needs. Strong record of performance in the areas of attendance, safety, quality, and productivity. High school diploma/GED required; post-secondary education preferred.