Data & Policy Coordinator - User Experience and Support at UTHealth in Houston, Texas

Job Description:

UTHealth Houston's IT department is looking for someone who can be a "policy wrangler." At the core of this role is someone who will make sure IT policies and procedures are updated and clearly stated for UTHealth Houston. The Data & Policy Coordinator manages committees, communication among managers, policy and procedure websites, and databases to ensure timely and accurate review, update, and posting of policies and procedures. They will also provide administrative support to the Policy Committee. Changes will come from UT Systems and our HOOP policies that govern agencies that are part of the State of Texas. These policies are ever-evolving and can concentrate on areas such as data governance and the use of artificial intelligence tools. In essence, you will be like a project manager - figuring out who to talk to and organizing all of the information. You will need to be a people person, and great language, writing, and communication skills will be key. You don't have to be an IT subject matter expert, but it will help if you know the general nomenclature used by professionals in information technology.

This role will be hybrid and consist of being on site most days. You may be allowed to work remotely a day or two a week, but this may be after a training period and will be determined by the business needs of the position. The position will be in our Operations Center Building, just south of NRG Stadium and 610.

What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in.

Once you join us, you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave days, both vacation and sick time - all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you'll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts include entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus, many more!

Position Summary:

The Data & Policy Coordinator manages committees, communication among managers, policy and procedure websites, and databases to ensure timely and accurate review, update, and posting of policies and procedures. Provides administrative support to the Policy Committee.

Position Key Accountabilities:

Essential Functions

• Coordinates the creation, revision, review, and approval process for information technology policies and procedures to ensure information technology policies and procedures are properly formatted, consistent, and approved in a timely manner. Establishes and enforces standards for structure and content.
• Review the changes or amendments made to existing policies and procedures to identify gaps and improvement opportunities. Works with subject matter experts to amend and update IT policies and procedures.
• Coordinates maintenance of information technology policies on policy management software.
• Develops educational resources and training for staff who are responsible for local departmental policies, including organization, retention, format, and support.
• Trains authorized users of the system and reviews and approves content. Provides education on the requirements for policy development and approval
• Monitors revisions and additions of procedures to ensure consistency across departments. Remains knowledgeable of IT policies and procedures and manages the effects of change to ensure all related documents are consistent with new and/or revised policies and procedures.
• Facilitates and participates in IT policy committee activities.
• Assists with editing and formatting relevant documents.
• Performs other duties as assigned.

Certification/Skills:

• The ideal candidate demonstrates high accuracy and attention to detail, excellent communication skills, the ability to interpret and communicate policy, and the ability to exercise sound judgment in various situations.
• Ability to manage and prioritize multiple assignments and work efficiently while remaining flexible to unforeseen changes in direction.
• Knowledge of standard office software and general computer operations
• Ability to work on a multi-disciplinary team
• Superior communication skills, both oral and written, including specific skills such as presentation skills, and the ability to communicate complex subjects to non-technical groups.
• Proven ability to effectively problem solve.

Minimum Education:

Associate's Degree required May substitute required education with equivalent years of experience beyond the minimum experience requirement. May substitute required education with equivalent years of experience beyond the minimum experience requirement. preferred

Minimum Experience:

2 years of work experience in policy development, project management, and/or communications required

2 years experience working with IT policies in a healthcare or educational environment preferred

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

Security Sensitive: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.

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