SERVICE/SALES COORDINATOR at Carter Machinery in Elkridge, Maryland

Job Description:

Carter Machinery


Location: Elkridge, MD 21075, USA
Category: Sales Operations
Posted Date: March 26, 2025
Requisition_Number: SERVI005160
Schedule: Full Time

EOE Statement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Service/Sales Coordinator in Elkridge, Maryland. The Service/Sales Coordinator position is responsible for receiving/releasing machines for Sales, Service or other. Seeking candidates with previous experience operating construction equipment and forklifts. Rigging experience desired. High school diploma or GED.

Requirements for the Service/Sales Coordinator position include:

• Must have the ability to operate heavy equipment in a safe manner.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Must be self-directed, organized and be able to interact with coworkers and train new yard attendants.
• Must be able to multi-task.
• Must be able to work in a fast-paced environment with ability to prioritize tasks with competing demands.
• Must be proficient with Microsoft Office Suite or related software.
• Must be able to work additional hours to meet business and customer needs.
• Must have a valid driver’s license and clean driving record.
• Must be able to operate various model forklifts and other yard equipment.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Service/Sales Coordinator job, including the ability to lift, carry and maneuver items up to 50 pounds, including bulky objects. This position requires repeated reaching, standing, stooping, kneeling, bending and climbing beside, onto and under a variety of heavy equipment. Must be able to work outside in inclement weather conditions, including extreme heat, cold, dampness and humidity. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.

Starting Compensation Range: $25.38- $31.36 per hour

Actual base salary may vary based upon, but not limited to, relevant experience, skills, candidate qualifications, education, geographic location, and other relevant business factors. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance e.g. discretionary incentive programs or non-discretionary incentive plans.

Additional Competitive Compensation and Benefits:

• Opportunities for overtime.
• Shift differential (if applicable).
• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply. Carter Machinery is a drug-free workplace.

Equal employment opportunity, including veterans and individuals with disabilities.

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