Business Analyst at Voyatek in Sacramento, California

Job Description:

Opportunity Details


Full Time Business Analyst

Remote


Outcomes. Delivered.


Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.


For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program


• Supports first responders in reducing opioid overdoses within their communities


• Empowers colleges and universities to identify and thwart financial aid fraud


• Equips teachers with valuable insights to identify students requiring additional support


• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.


We're more than a technology company -- we're an outcomes company.


We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.


We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.


Voyatek is seeking applicants to occupy the position of Business Analyst V within our team. As a Business Analyst, you will be responsible for gathering requirements, documentation, conducting meetings and helping to ensure the successful delivery of software solutions to meet client requirements. Your expertise in analytical process and software delivery will be crucial to contributing the team with project success.


Key Responsibilities:

• Collaborate with stakeholders to gather, document, and define business requirements and needs. Translate business needs into clear functional and technical requirements.


• Conduct joint application design sessions, interviews, and surveys to collect necessary data.


• Utilize techniques such as gap analysis, strawman, process flows, use cases, as is/to be diagrams, requirement matrixes,


• Write clear and concise requirements in analysis documents and user stories.


• Evaluate current business processes and workflows, identifying inefficiencies or bottlenecks. Develop solutions and strategies to improve or streamline business processes.


• Act as a liaison between stakeholders and technical teams.


• Ensure clear communication of project goals, objectives, and timelines. Provide regular updates on project progress. Identify and escalate risks to project leads.


• Provide support during the testing phase and ensure proper implementation of business solutions.

Qualifications:

• Bachelor's degree or relevant work experience


• Proficiency with business analysis tools (e.g., Microsoft Excel, Tableau, SQL).


• Excellent communication and interpersonal skills.


• Strong problem-solving and critical-thinking abilities.


• Ability to work collaboratively with both technical and non-technical teams.


• Experience with Agile methodology and project management tools (e.g., Azure DevOps, JIRA, Trello).


• Familiarity with system architecture or IT solutions.


• 10 + years of proven experience as a Business Analyst or similar role.


• 5 + years of experience working on an integrated tax system or experience working with taxes.

The wage range for this role considers the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $116,000 to $191,500. This position may be eligible for a discretionary bonus. This position is classified as exempt in accordance with applicable law.


Voyatek offers a variety of benefits to support your health, wellbeing, and career development. These include:

• Paid time off

• Flexible work schedules


• Health, Dental and Vision insurance


• Life insurance


• Long and Short-term disability insurance


• 401(k) with company match & immediate vesting


• Tuition and Professional Development Reimbursement


• Training


• Employee Referral Bonus Program

As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must pass a comprehensive background screening prior to starting work. This screening may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. For certain positions, additional client-specific background screenings may be required in the future, in accordance with client requirements.


Voyatek does significant work with Federal and State tax and revenue authorities. If applicable to this role, all hires will be required to obtain a Federal Public Trust Clearance (Moderate Background Investigation). This clearance process may start upon offer acceptance; and must be cleared prior to working on these projects.


If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!


Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training. Apply Now