Group Reservations Coordinator at Davidson Hospitality Group in Monterey, California

Job Description:

Property Description



Join the prestigious team at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course, located in the picturesque Monterey Peninsula of California! As a renowned resort, we are seeking dedicated and passionate individuals to be part of our team. With its stunning coastal location, luxurious accommodations, and world-class amenities, Hyatt Regency Monterey offers a unique and serene work environment where you can showcase your hospitality skills. As an employee, you will have the opportunity to deliver exceptional service to our discerning guests and create unforgettable experiences. With a commitment to employee development and growth, Hyatt Regency Monterey offers ample opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and contribute to our legacy of delivering exceptional hospitality!



Overview



As a Group Reservations Coordinator, you'll be the heartbeat of our reservations process, ensuring that each guest group receives exceptional service from start to finish. You'll work directly with clients to manage their group bookings, ensuring that every detail is handled with precision. Your attention to detail, communication skills, and love for hospitality will make you a key player in our team.



What You'll Do:

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  Be the first point of contact: Collaborate with clients, sales teams, and event planners to coordinate group bookings, special requests, and room blocks.


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  Create memorable experiences: Ensure each reservation meets our high standards by managing group-specific needs, from room assignments to special accommodations.


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  Stay ahead of the game: Monitor group room availability, making proactive adjustments and offering tailored recommendations to ensure smooth operations.


• 
  Work your magic behind the scenes: Coordinate with various departments (front desk, catering, events) to ensure all group details are seamlessly executed.


• 
  Provide exceptional customer service: Respond to inquiries, troubleshoot issues, and ensure that every guest is delighted before they even walk through the door.

What We're Looking For:

• A passion for people and hospitality!


• Experience in a hotel or customer service environment (previous group reservations experience a plus!).


• Strong communication skills - you're a pro at connecting with people and providing top-notch service.


• Detail-oriented and organized - you can juggle multiple tasks without breaking a sweat.


• A collaborative mindset - you enjoy being part of a team that works together to make great things happen.


• A creative and resourceful problem-solver who can think on their feet.

Why You'll Love Working Here:

• The opportunity to work in a creative, art-forward environment.


• Competitive salary and benefits package.


• A supportive and inclusive team that values your contributions.


• Fun perks like coffee breaks, art events, and employee discounts.

If you're ready to bring your passion for hospitality and organizational skills to an iconic Indianapolis destination, we'd love to hear from you! Join The Hyatt Regency Monterey and help us create unforgettable experiences for our guests.



Benefits



Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.


In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage


• Dental & Vision Coverage


• 24/7 Teledoc service


• Free Maintenance Medications


• Pet Insurance


• Hotel Discounts


• Tuition Reimbursement


• Paid Time Off (vacation, sick, bereavement, and Holidays).


• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.


EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation


Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.



Salary Range



USD $25.00 - USD $25.00 /Hr. Apply Now