LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit
Expert in FSC / Field Service Lightning (FSL) / Data Cloud / Experience Cloud Sales Cloud Service Cloud Community Cloud LWC Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy
Leads technical requirements gathering or design workshops to derive the envisioned solution along with detailed architecture design and technical specifications
Provides Salesforce architecture design expertise in integrating the Salesforce solution to clients ecosystems
Provide technical governance and risk management during presales and delivery
Develop creative solutions that solve our clients business and technical problems
Leads and facilitates project delivery to define business functional and technical requirements
Capable of defining business processes using CRM SFDC best practices
Develops data integration data migration and DevOps deployment strategies
Provide coaching and establishing standards to development team during the implementation phase
Preparation of Demonstration orchestrating Proof of Concepts and benefit realization
Manages direct reports and mentors junior team members
Engagement with clients stakeholders to understand their needs provide meaningful solutions and build strong relationships to be the trusted partner
Perform solution effort sizing and define delivery plan
Assess advocate for and approve external technologies such as Salesforce AppExchange packages for their suitability
Engage in practice development initiatives and runs knowledge sharing forum
Identify and develop employee skill matrix on technology industry and soft skills to cater for the pipeline demand
Proactive problem solving skills and ability to suggest trade off on solutions between OOTB and custom code
Identify and work on the Account Mining activities to generate more revenue
Hands on implementation knowledge of Salesforce Products and APIs
Secondary Skills
This is a varied delivery leadership role with the following responsibilities
Should be able to work on Salesforce Integrations with Third party tools
Manufacturing Domain knowledge will be added advantage
Should be able to define Salesforce solutions
Conversant with compliance and regulatory norms governing the industry
Experience with Agile Development Scrum Practice
Review prepares the technical design document
Participate in design discussions
Perform Code walkthroughs and code reviews
Experience writing user stories requirements test scripts and test cases
Own the design of Salesforce and optionally other affiliated solutions for Sales Service and platform solutions
Participate in testing in general and performs unit tests
Quality Documentation including SOPs and Work Instructions preferred
Contributes to Test scripts and Test cases for Manual and Automation
Job Description
Ability to quickly learn complex business processes across multiple business domains
Strong technical aptitude Should have demonstrated success in applying critical thinking problem solving methodologies
Ability to work with minimal supervision to achieve results Able to manage multiple priorities maintain confidentiality and operate with poise and professionalism in a complex and rapidly changing environment
Responsible for matching business process and automation requirements to the capabilities of SFDC including data model role hierarchy sharing and security model
Technical Assistance to Team Drive Team to deliver as per defined Team productivity
Supervise the configuration quality assurance testing and deployment of Salesforce
Groom and refine the Salesforce product backlog in liaison with Salesforce SMEs
Ensure success and acceptance criteria are defined for each story
Provide guidance on user story writing style
Act as a release manager approving configuration and coded items to be deployed between environments Where appropriate this could include deploying changes
Review solutions and recommending improvements
Conduct research into client's use of Salesforce producing a report of findings with recommended steps and a roadmap for Salesforce solutions
Reviews functional design for initiatives and lead defining dev standards and best practices
Excellent communication skills written verbal and interactive when online
Knowledge Skills and Abilities
Required
A proactive personality with a can-do attitude
Excellent relationship building skills
Strong analytical skills with the ability to observe trends Able to actively make suggestions based on the results
Available and responsive to question clarifications and instructions
Ability to tailor communication to multiple audiences at all levels
A self-starter experienced in leading projects or delivery work streams
Outstanding written communication skills
Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confident
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office:
In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.