Are you passionate about building relationships, analyzing data, and driving growth? Do you thrive in a collaborative environment where your intellectual curiosity and resourcefulness are valued? If so, we invite you to join our team as a Marketing Analyst/New Member Development.
What You'll Do:
Engage with New & Prospective Members - Monitor and maintain a pipeline of business prospects, build profiles in our database, and schedule appointments for new and upgrade calls/appointments.
Support Sales & Retention Efforts - Prepare sales materials, assist with upgrade plans, and communicate potential upgrades to the Retention Specialist.
Sell and Manage Sponsorships to MEC major events - Contact designated MEC members with sponsorship opportunities and manage the sponsorship benefits associated with each event.
Enhance Member Communications - Develop and manage automated processes to improve member engagement, including dues renewal reminders, sponsorship opportunities, and personalized thank-you messages.
Manage Onboarding & Engagement - Guide new members through their first year with milestone check-ins, virtual touchpoints, event participation tracking, and follow-up surveys.
Provide Key Insights - Generate weekly reports, payment history, and member engagement trends to ensure proactive follow-up and retention strategies.
Website Monitoring - Regularly assess and optimize the user experience for members and prospects.
Qualifications and Experience:
Bachelor's degree in marketing, communications, or a related field.
Minimum of 3-5 years of experience in account- or membership management or customer relations.
*Bonus plus commissions earned with this position!*