Position Overview Step into a pivotal role at the heart of our growing interior design firm, where innovation and creativity meets operational excellence. As Chief of Staff, you will work side-by-side with the founder, spearheading dynamic projects and streamlining key business functions that drive our rapid expansion. This role is a unique blend of strategic insight and hands-on execution-perfect for a candidate ready to transform challenges into opportunities, accelerate growth, and elevate our company to new heights.
About Tahoe Modern:
We design mountain modern homes in the Lake Tahoe region and beyond that are meant to be lived in. We are all drawn to the mountains for different reasons, but we unanimously agree that we want our homes here to be comfortable, to stand up to the use and abuse of muddy bike shoes, wet ski boots, dirty paws... and to look great too! As full-time Truckee residents with an equal passion for interiors and the great outdoors, we get what it takes to live the Tahoe dream inside and out.
Collaboration with the Founder The Chief of Staff works as the founder's right-hand, partnering closely to drive the company's vision and strategy. Key aspects of this collaboration include:
Execution & Prioritization: Act as a bridge between the founder's vision and company-wide implementation, managing priorities and delegating tasks to keep projects on track.
Strategic Partnership: Collaborate directly with the founder to shape and execute business strategies, ensuring that daily operations align with long-term goals.
Trusted Advisor: Serve as a sounding board for ideas and initiatives, providing thoughtful insights and practical solutions to enhance operational efficiency.
Liaison Role: Facilitate seamless communication between the founder and various teams, ensuring that key messages and directives are clearly conveyed and understood across the organization.
Proactive Problem Solver: Identify challenges early and work closely with the founder to address them, turning obstacles into opportunities for growth and improvement.
Key Responsibilities
Financial Oversight & Contract Management: Manage client, vendor, and operational payments (AR/AP), collaborate with the finance team for timely monthly closings, and ensure client contracts are compliant and paid on time.
Process & Operational Optimization: Lead continuous improvements in internal workflows, integrate EOS initiatives with weekly leadership meetings, and oversee employment contracts along with new hire onboarding.
Facilities, Fleet & Insurance Administration: Supervise facilities maintenance and compliance, manage fleet operations, and coordinate health insurance reviews, renewals, and provider payments.
Technology & Communication Support: Provide operational support for CRM systems (e.g., monday.com), e-commerce platforms (Shopify, Squarespace), payroll processing, software implementations, and manage inbound third-party emails.
Qualifications
Experience & Education:
Proven track record in an operations, administrative, or project management role, preferably within a creative or design-oriented business.
Bachelor's degree in Business Administration, Operations Management, or a related field
Skills & Competencies:
Strong financial acumen with experience in banking, vendor management, and payroll oversight.
Excellent organizational and project management skills with an ability to handle multiple priorities simultaneously.
Proficient in technology and software implementation, with familiarity in CRM, e-commerce, and communication platforms.
Exceptional interpersonal and communication skills with an aptitude for problem-solving and process optimization.
Personal Attributes:
A proactive, detail-oriented leader who thrives in a dynamic, fast-paced environment.
Ability to work independently and collaboratively, with a strong sense of initiative and accountability.
Resides in the Truckee/Tahoe area
Why Join Us?
Competitive salary with potential for performance-based bonuses.
Health insurance plan.
Retirement savings plan with company match.
Paid time off, including holidays and personal days.
Employee discounts on showroom products.
Significant growth opportunities and professional development.
Direct mentorship and collaboration with the founder.