Mountain Lake Lodge is a boutique, rustic, historic resort on 2600 acres in beautiful SW Virginia. The Lodge is most famous for the iconic film location of the 1986 cult classic, Dirty Dancing! The resort hosts hundreds of special events each year including destination weddings, meetings, team building events - and immersive Dirty Dancing Weekends!
The mountain top resort offers hiking, excursions, naturalist activities for kids and adults, tubing on the New River, world-class fly fishing, and golf at a nearby Pete Dye Course!
Role Description
This is a full-time on-site role for a Resort Retail Manager at Mountain Lake Lodge located in Blacksburg, VA. The Resort Retail Manager will be responsible for day-to-day tasks associated with managing three shops at the resort: Kellerman's Gift Shop, Salt Pond Living, and Mountain Lake Outfitters. Mountain Lake Outfitters is also the location for booking all activities on and "off" the mountain throughout the spring/summer/fall.
The manager will be responsible for working with the creative director on the design and overall goal of the retail space. This position is responsible for staffing, training, purchasing, inventory control, cash controls, and the guest experience while in retail environments.
Qualifications
Excellent Communication and Customer Service skills
Must be active, outgoing, and friendly
Customer Satisfaction and Team Management skills
Excellent Sales and Merchandising Skills
At least THREE YEARS Experience in retail management or hospitality industry
Strong organizational and leadership skills
Ability to work in a fast-paced environment and manage multiple priorities
Excellent problem-solving skills
Bachelor's degree in Hospitality Management or related field