Community Relations Coordinator at Elevance Health in Olympia, Washington

Job Description:

JR145548 Community Relations Coordinator



The Community Engagement Coordinator will be responsible for serving as a liaison between Carelon Behavioral Health and key community partner groups and providers in the region, for leading development and writing of federal block grant programs, for managing community behavioral health committees, including the Behavioral Health Advisory Board and Family Youth and System Partner Round Table (FYSPRT) that emphasize consumer and community participation, and for engaging with providers, managing provider contracts and helping to resolve provider issues. Additional duties are related to establishing and maintaining positive relationships with community organizations and provider offices, along with performing other activities that enhance Carelon Behavioral Health's responsiveness to stakeholders and presence in the community and advance our mission of helping people live their lives to the fullest potential.



Location: This position is based in Washington, with a preference for candidates in Clark, Klickitat, and Skamania counties.



How will you make an impact:

• Organize, lead, and facilitate monthly local community forums Carelon Behavioral Health is responsible for administering, such as the Behavioral Health Advisory Board, and FYSPRT. Ensure member composition meets requirements and recruit/retain membership as needed.
  
  


• Develop local block grant plan and associated deliverables in collaboration with the Behavioral Health Advisory Board, community, and contracted providers.
  
  


• Develop a sophisticated understanding of publicly funded behavioral health services in the state of Washington at the local, state and federal levels to inform the strategic development of key programs and make sound recommendations.
  
  


• Support the Account Partnership Director in executing strategic activities and account goals by collecting, analyzing, and summarizing information and responding to requests.
  
  


• Maintain quality service by monitoring standards, advising supervisor of potential problems, collecting and analyzing information, and preparing reports.
  
  


• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
  
  


• Share Carelon Behavioral Health's mission to help people live their lives to the fullest potential throughout the communities we service.
  
  


• Collaborate with key stakeholders to build and maintain strong community partner relationships.
  
  


• Manage and oversee the completion of monthly, quarterly, and annual deliverables to ensure timely and accurate fulfillment of objectives.
  
  

Minimum requirements:

• Requires a BA/BS in communications or a related field; 1 year of related experience; or any combination of education and experience, which would provide an equivalent background.
  
  

Preferred Skills, Capabilities, and Experiences:

• Advanced organizational and project management skills, with the ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.
  
  


• Advanced critical thinking and problem-solving skills to manage complex information, assess problems, and develop effective solutions.
  
  


• Advanced interpersonal skills for collaborating effectively with a broad range of internal and external stakeholders.
  
  


• Ability to analyze program requirements and regulations.
  
  


• Ability to demonstrate excellent judgment and exercise attention to process and detail.
  
  


• Excellent written, communication, and interpersonal skills.
  
  


• Proficient in Microsoft products (Word, Excel including running analytical reports and summarizing information, PowerPoint, Outlook, Teams) and Adobe.
  
  


• Self-directed with the ability to recognize and capitalize upon opportunities to promote Carelon Behavioral Health's programs and services in many different venues.
  
  


• Experience working in community or behavioral health.
  
  


• Experience working in a deadline driven environment and demonstrating organization skills with prioritizing several deliverables.
  
  


• Experience conducting presentations, event and meeting management, and performing other activities in an effort to maintain and establish positive relationships with key community partners.
  
  

For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $65,500 to $78,600.


Locations: Washington State


In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.


* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.


Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Apply Now