Business Analyst II at Habitat for Humanity in Atlanta, Georgia

Job Description:

Habitat for Humanity International (HFHI) is seeking a Business Analyst II. The Business Analyst (BA) II serves as a key liaison between business stakeholders and IT teams, bridging the gap between business needs and technology solutions, supporting technology-driven business transformation. This role will analyze business processes, gather requirements, and collaborate with cross-functional teams to ensure the successful implementation and optimization of systems that support our global operations. A keen attention to detail, analytical mindset, and strong communication skills are essential.



Essential Duties:



**Work closely with customers to understand business processes, identify pain points, and define requirements for system improvements, ensuring alignment with organizational goals.


**Elicit, analyze, and document functional and technical requirements for system enhancements and implementations, ensuring clarity and feasibility.


**Analyze and evaluate existing and proposed systems, devising or modifying processes to solve business problems and improve efficiency.


**Work with cross-functional teams to design and implement technology solutions that align with enterprise architecture and platform standards.


**Develop and execute test cases, coordinate user acceptance testing (UAT), and ensure system functionality meets business needs.


**Provide training and support to customers, ensuring smooth adoption of new systems and processes.


**Ensure business processes and system configurations comply with data security policies, regulatory requirements, and industry best practices.


**Support cross-functional projects and initiatives, contributing to the overall success of the organization's IT strategy.


**Perform ad-hoc analysis and support special projects as needed to address emerging business needs.



Minimum Requirements:




Education:



**Bachelor's Degree (or equivalent experience) - in Business Administration, Information Technology, Computer Science, or a related field.


**Master's Degree (Optional, but a plus) - A Master's in Business Administration (MBA), Information Systems, or similar fields. Years of Related Experience:


**4+ years of associated work experience, preferably within a nonprofit or global organization.



Knowledge, Skills & Abilities:



**Strong analytical and problem-solving skills, with the ability to translate business requirements into system solutions.


**Experience with enterprise systems including configuration and reporting.


**Familiarity with business processes in at least one of the functional areas: Finance, Grants, HR, or Procurement.


**Advanced skills in process modeling, data modeling, and requirements gathering.


**Excellent communication, stakeholder engagement, and interpersonal skills.


**Knowledge of project management methodologies and best practices.


**Detail-oriented with strong documentation and organizational skills.


**Experience working with all levels of the organization, both technical and non-technical.


**Hands-on experience with Workday or similar systems.


**Proven track record of working with cross-functional teams to deliver technology solutions.



Preferred Requirements (in addition to minimum):



**BABOK or similar knowledge.


**Six Sigma or Similar knowledge.


**Agile Certifications - Scrum / Kanban / Safe


**Active support of HFHI Values:
o Humility - We are part of something bigger than ourselves
o Courage - We do what's right, even when it is difficult or unpopular
o Accountability - We take personal responsibility for Habitat's mission
** Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity's code of conduct.




The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate's qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance. For work locations in the US, the hiring range for this position is $72,250 to $85,000.


Staff hired on a hybrid basis in the United States near an HFHI office location (Atlanta, Georgia / Washington, DC and Americus, GA), are required to report to the office on Tuesdays.