Sales Operations Manager at Amadeus North America Inc. in Orlando, Florida

Job Description:

Job Title

Sales Operations ManagerAbout Your Business Area/Department:
AirOps provides technology to both Airports, Airlines and Border Agencies that help them manage and optimize their passenger processing and operational environment through solutions that improve Flight Operations, Airport Operations, E2E Passenger Processing, E2E Baggage Services and Border Control solutions.

Summary of the role:
Reporting to the VP of Sales, the Account Manager the main purpose of this role is to increase Sales team efficiency by centralizing Sales Admin and contract management activities in order to give support to the Sales & Account Management team AOP. Part of the contract management role is to manage the contract renewal and update process by managing the contract and customer SharePoint sites and coordinating with legal, project controlling, account management, CSMs and the client to ensure that all agreements are up to date and compliant with Amadeus standards and meet the customer timelines. And as Sales support role doing reports and good usage of tools is critical for sales activities.

In this role you'll:

• Manage contract renewal process and agreement updates through coordination with legal, project controlling, account management, CSMs and client.


• Give support to the Account Management team data management and integrity in SalesForce by running reports and maintaining reporting compliance. Assist in tracking leads in SalesForce and ensuring compliance with lead process.


• Document internal sales business process and provide training on a as needed basis.


• Give general support to the leaders and team in terms of general coordination, meetings and travel management.


• Comply with sales data requests from various internal stakeholders on as a needed basis.

About the ideal candidate:

• Must possess a bachelor's degree in Business Administration or Paralegal studies or Systems Technology degree.


• At least 6 years work experience in a similar position.


• You have some experience in Sales Support, General administrative tasks, Legal support, Customer Service, Commercial routine and ex-pert level in MS office business applications.


• Understanding of the commercial process, tools and contract environment. The incumbent should be accountable and proactive result oriented and have a spirit to work as one team with your pairs.


• You have exceptional analytical, problem solving and follow-up skills, ability to handle multiple priorities and adhere to deadlines.


• Must have good organizational skills and be able to communicate and collaborate effectively with staff and customers.

What we can offer you:
Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.

• Work from anywhere: onsite, hybrid or fully remote.

• Professional development to broaden yourknowledge and enhance your skillswith on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.


• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process:
The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!

Working at Amadeus, you will find

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

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Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

Amadeus endeavors to make https://jobs.amadeus.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at accommodations@amadeus.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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