Mortgage Receptionist / Office Administrator; 10-Mortgage Ops; 3/27/2025 at Texana Bank National Association in Keller, Texas

Job Description:

Texana Bank National Association


Description:

JOB SUMMARY: Mortgage Receptionist / Office Administrator's primary role serves as the first contact for customers, greeting them, answering phone calls, and directing visitors; as well as performing various tasks such as scheduling meetings, organizing files, answering phones, and providing clerical support.

ESSENTIAL FUNCTIONS:

• Administrative Support: Providing general administrative support, such as filing, data entry, and preparing documents.
• Managing Correspondence: Handling and distributing incoming and outgoing mail, emails, and other forms of correspondence, answering phones / transferring calls.
• Minor assistance on loan-related matters from customer inquiries.
• Organizing and Maintaining Records: Organizing and maintaining office files, records, and documents.
• Ordering Office Supplies: Managing and ordering office supplies and equipment.
• Ensuring the office and reception area is tidy and well-maintained.
• Assisting with Other Tasks: Assisting with other administrative tasks as needed, such as preparing presentations, managing budgets, or coordinating events, errands as necessary.

Requirements:

QUALIFICATIONS:

• Minimum of three (3) years related experience.
• Bachelor's degree or equivalent.
• Proficiency in MS Office Suite
• Ability to function independently in a multi-task environment as well as part of a team.
• Strong verbal and written communication skills.
• Strong organizational skills and detail oriented.
• Ability to communicate with company employees, future and current customers, by phone, in person, or through email correspondence.

Equal employment opportunity, including veterans and individuals with disabilities.

PI266577950

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