Clerk III - Cardiac Rehab - 60% Days - Downtown Campus at University of Iowa in Iowa City, Iowa

Job Description:

University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ®


University of Iowa Health Care Medical Center Downtown (located at 500 E. Market Street, Iowa City, IA) is a 194-bed hospital that became part of Iowa's only comprehensive academic health system on Jan. 31, 2024.



Position Summary:


Under general supervision, performs and coordinates clerical within the Cardiac Rehab clinic at University of Iowa Health Care Medical Center Downtown campus. This position will perform check-in and check-out of scheduled patients, assist with patient scheduling, and follow-up with patients as needed. This position requires examining and evaluating data according to established guidelines requiring a knowledge of both assigned and related work areas. Duties may involve the use of personal computers, computer terminals, and a variety of software and/or conventional office equipment. May provide functional supervision.


Position Responsibilities:

• Providing check-in and check-out to patients; gather and update patient information into EPIC.
• Perform patient scheduling via EPIC.
• Process patient billing.
• Make phone calls and provide follow-up to patients as needed.
• Maintains appropriate files.
• Reviews inquiries and provides information regarding policies and procedures requiring knowledge of both assigned and related work areas.
• Prepares, compiles, and maintains records; calculates estimates or billings; and monitors, verifies, and reconciles departmental statements. Recognizes and resolves problems. May prepare cash reports and cash register edits.
• Integrates information and may run routine queries to generate or produce reports.
• Assigns, coordinates and reviews the work of other clerical personnel for conformance to established guidelines.
• Composes correspondence in response to routine inquiries frequently without instruction or review.
• Initiates and processes standardized forms related to area of assignment.

Percent of Time: 60%

Schedule: Days - Mon, Wed, Friday; 8 hours, no holidays


Staff Type: Merit

Salary: https://hr.uiowa.edu/pay/pay-plans/merit-pay-plan



Location: Downtown Campus

Benefits Highlights: Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. Relocation Assistant available to qualified applicants. https://hr.uiowa.edu/benefits

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Key Knowledge, Skills, and Abilities

• Knowledge of office routines and functions sufficient to refer visitors and telephone calls and to route correspondence by name and functional area.
• Knowledge of institutional and unit policies, processes and forms.
• Knowledge of proper format, grammar, spelling, punctuation and capitalization.
• Skill in utilizing computer software packages and online systems.
• Skill in operating office equipment.
• Ability to communicate effectively with staff, students, and the public.
• Ability to follow oral and written instructions and apply institutional and other policies accurately.
• Ability to gather, evaluate, and display data in appropriate format and keep accurate records.
• Ability to exercise functional supervision over employees.
• Ability to organize and prioritize multiple tasks.

Minimum Eligibility Requirements:

• Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.

Position and Application details:

In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:

• Resume

Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Penni Berger at penelope-berger@uiowa.edu


Additional Information

• Classification Title: Clerk III
• Appointment Type: Merit
• Schedule: Part-time

Compensation

• Pay Level: 8

Contact Information

• Organization: Healthcare
• Contact Name: Penni Berger
• Contact Email: penelope-berger@uiowa.edu

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