Operations Manager at The Cook & Boardman Group in Durham, North Carolina

Job Description:

Operations Manager

Durham, NC, USA Req #852

Thursday, March 27, 2025

Position will assist in oversight, direction and management of all day-to-day facets of business within the local Branch office. Monitors sales activity to ensure profitability within the Branch as is associated with The Cook & Boardman Group as a company; and helps establish operational goals while staying abreast of changing needs within the organization and Branch.

Essential Functions

• Assigns, instructs, trains, and provides direction to all levels of management within the office
• Reviews and manages personnel assignments and performance goals with managers and supervisors.
• Assigns, instructs, trains, and provides directions to managers and supervisors in the performance of their jobs
• Reviews the following on a recurring basis: sales reports, productions reports, department expenses, labor costs, employee attendance reports, and other reports and documents related to organizational operation
• Monitors costs and establishes cost controls
• Monitors current inventory to ensure enough are available
• Monitors and ensures on time delivery and/or job completion
• Assists in preparation of annual preliminary budget for Branch, monitors compliance to the final approved budget and works to ensure financial expectations of budget are met
• Reviews budget variances and discrepancies with department managers
• Works to ensure excellent customer relations, both with internal and external customers
• Meets and develops relationships with key supplier reps and industry professionals that interact with the Branch
• Assists with personnel management duties while consulting with corporate Human Resources and District Manager
• Manages all facets of operations activity relative to the P&L
• Reviews accounts receivables and assists with collections as necessary
• Performs other related duties as assigned by District Manager

Minimum Qualifications

• Bachelor's Degree or equivalent industry experience
• 5-7 years of experience in distribution management or related type of building/construction materials required
• Experience in commercial doors, frames, hardware preferred
• Prior experience interacting with contractors and industry professionals preferred.
• Intermediate to advanced level of experience in Microsoft Word, PowerPoint, Excel and Outlook Required

Knowledge, Skills and Abilities

• Excellent communication skills
• Ability to motivate others
• Excellent oral and written communication skills, competency in grammar and excellent attention to detail
• Ability to build strong working relationships at all levels, internal and/or external to the organization
• Supervisory Responsibilities
• Supervisory role including multiple employees from all departments

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear and see. The employee frequently is required to stand; walk; use hand to handle or feel; and reach with hands and arms.

Work Environment

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Other details

• Pay Type Salary