Vanguard is currently in need of a Liability Field Adjuster to adjust claims in New York City and the surrounding boroughs. This contractor will manage all aspects of assigned liability claims in a variety of business classes, and effectively determine and communicate the extent of liability or damage associated with each claim. The incumbent will assist in fulfilling Vanguard's obligation to policyholders and maintaining our client's claims processing functions, including evaluating potential coverage issues, liability and evaluation of damages, risk transfer opportunities, litigation and settlement matters within the limits of assigned authority levels and in compliance with applicable legal and regulatory requirements. Specific responsibilities include:
Conducting investigations through field visits and phone contact; obtaining contracts, job files, and appraisals; conducting insured, witness, and claimant interviews and/or statements; complete site inspections; scope, measure and write estimates, and use other fact-finding methods to evaluate liability, damages, and proper coverage.
Using knowledge of property and construction, and/or knowledge of the specific industry or business affected, personally conducting property inspections and photographing claim sites as necessary to depict and substantiate losses or damage, or lack thereof.
Investigating insurance claims in a variety of settings including, but not limited to retail establishments, office buildings, residences, condominiums, apartments, hotels, corporate facilities, governmental facilities, schools, clinics, or hospitals; assess loss or damage resulting from various events including, but not limited to, inclement or catastrophic weather, construction defect, and fire.
Conducting thorough interviews or other methods to obtain necessary information from the claimant and experts such as architects, engineers, builders, construction workers, police officers, health care practitioners, accountants, and others to assess the extent of the loss fully and accurately.
Appling a thorough understanding of insurance policies and policy interpretation to properly conduct an investigation, establish appropriate loss estimates based on all relevant information and findings, provide coverage recommendations, and draft cover letters, if requested by the client.
Using Xactimate to produce accurate estimates.
Requirements of Contractor
Bachelor's degree is preferred. A High School Diploma or equivalency is required.
A minimum of three years of liability claims adjusting experience
Must have an active license in the state of New York.
Must be proficient in Microsoft Office (including but not limited to Word, Excel, and Outlook)
Must have a basic knowledge of casualty claims law and jurisdictional issues
Experience with building estimates through Xactimate required.
Must be able to draft coverage letters
Proficient written and oral communication skills
Effective time management and organization skills
Ability to interpret policies
Commitment to confidentiality and ability to discretely handle sensitive information
Strong customer service skills
Detail-oriented, and the ability to research, investigate and problem solve.