The fraud specialist is responsible for investigating forgery and theft within members' accounts and transactions
on behalf of the credit union. They track and monitor the credit union's transactions and activity that comes
through the members' accounts. They will identify and trace any suspicious or high-risk transactions, determine
if there is improper activity involved, and determine if there is any risk to the credit union or its members.
Responsibilities
Reviews and analyzes account transactions (through the use of BSA/AML software and/or reports) to detect suspicious activity and sends information to SAR or Security Committee accordingly. Reviews and documents unusual activity related to wires, unauthorized activities, and potential identity theft.
Conducts investigations for fraud cases and completes various reports for management to update status of current investigations.
Contacts members directly and coordinates recovery of losses due to fraudulent activity.
Monitor fraud platform and research preventative fraud methods to implement.
Qualifications
Three years to five years of similar or related experience.
(1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
Certification from ACAMS, ACFCS or ABA is preferred.