Job Overview:Are you a Customer Service Rock Star? As an Inbound Customer Service Agent at The Management Services Group, Inc. dba Marketing Support Network, you will be responsible for providing exceptional customer service to our clients. This role requires excellent communication skills, the ability to multitask, and a strong attention to detail. We are hiring for part-time, full-time and summer seasonal positions with shifts available on weekdays, evenings and weekends. The salary range for this position is $12.2 to $14.2 per hour.Responsibilities:- Answering inbound calls and assisting customers with inquiries, concerns, and feedback- Providing product and service information to customers- Resolving customer complaints in a professional and efficient manner- Documenting customer interactions and transactions accurately in the system- Collaborating with team members to ensure customer satisfaction- Adhering to company policies and procedures at all timesRequirements:- High school diploma or equivalent- Previous customer service experience preferred- Excellent communication skills, both verbal and written- Strong computer skills and proficiency with Microsoft Office- Ability to work well under pressure and in a fast-paced environment- Flexibility to work weekends and weekdays as scheduledIf you are a motivated individual with a passion for providing excellent customer service, we encourage you to apply for the Inbound Customer Service Agent position at The Management Services Group, Inc. dba Marketing Support Network. Join our team and help us deliver top-notch support to our clients. recblid hr3ayztfcyysho1bq0wxpc6fi3s5f1