The Billing Specialist will be responsible for processing and managing all aspects of the company's billing and invoicing procedures. This role involves preparing and reviewing invoices, managing payments, reconciling discrepancies, and ensuring compliance with company policies and legal requirements.
Key Responsibilities:
Invoice Preparation: Generate accurate invoices for products or services provided to clients, ensuring that all billing information is correct.
Payment Processing: Handle incoming payments, ensuring they are recorded and applied to appropriate accounts.
Account Reconciliation: Reconcile billing accounts and resolve any discrepancies or issues related to billing or payments.
Customer Service: Communicate with customers to address billing inquiries, answer questions, and resolve issues regarding invoices or payments.
Data Entry: Maintain accurate billing records in the company's financial system, ensuring proper documentation for audit purposes.
Reporting: Prepare regular reports on billing status, overdue payments, and other key financial metrics.
Compliance: Ensure compliance with internal billing policies and any relevant financial regulations or industry standards.
Collections: Follow up with customers on overdue payments and work to resolve any outstanding balance.
Collaboration: Work closely with the accounting, sales, and customer service teams to ensure the accuracy of billing data and to address customer concerns.
Skills & Qualifications:
Education: High school diploma or equivalent required; associate degree in accounting, finance, or related field preferred.
Experience: Previous experience in billing, accounting, or finance is preferred.
Technical Skills: Proficiency in Microsoft Office Suite (especially Excel), billing software, and accounting systems (e.g., QuickBooks, SAP, etc.).
Attention to Detail: Strong focus on accuracy and precision in processing billing and payments.
Communication: Excellent verbal and written communication skills to interact effectively with clients and internal teams.
Problem-Solving: Ability to troubleshoot billing issues and resolve discrepancies efficiently.
Time Management: Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Working Conditions:
Full-time position, typically working 40 hours a week.
Office-based or remote options depending on the company's policies.
Preferred Qualifications:
Knowledge of accounting principles and financial reporting.
Experience with specific billing software or ERP systems.