Microsoft 365/Exchange Administrator at ECS FEDERAL LLC in district of columbia, Washington DC

Job Description:

ECS is seeking a 
Microsoft M365/Exchange Systems Administrator to work in our 
Washington DC office.

ECS is searching for an experienced Microsoft M365/Exchange Systems Administrator, with excellent communication skills, to deliver innovative capabilities within a large Enterprise. The candidate will be able to identify solutions to automate business process workflow, assist the customer with requirements analysis, and deploy and support solutions scalable for a Large Enterprise.

The Microsoft M365/Exchange Systems Administrator will report to the Program Manager and work in Service Operations with a team of Developers, Engineers, and Administrators.

The Microsoft M365/Exchange Systems Administrator must be able to collaborate with the Customer, Project Team, and external stakeholders in supporting the organizations mission and objectives.

The candidate must have strong written and verbal communications skills, be able to lead initiatives, projects, task, having expert knowledge of M365, and be able to document, develop, and support solutions within all phases of the Service Lifecycle, Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement.

Responsibilities Include:

• Maintaining and staying abreast of existing and emerging Microsoft M365 services, capabilities, and related core technologies and drive their strategic integration, modernization, and deployment within the Enterprise


• Assisting with and leading the development and maintenance of an Office 365 and Exchange Road Map for the Service Operations and the Enterprise that maintains strategic alignment with the Businesses requirements, Vision, Mission, and Objectives


• Function as a Technical lead within the AGILE team for M365 and Cloud solutions; assisting with identifying and championing the completion of Features, User Stories, and associated acceptance criterion, risk, and dependencies that strategically align with and are in support of the business need


• Provide and document resolution of customer request, incidents, changes, and problems within the associated system of record for M365 Cloud / Tenant and On-Prim Exchange services


• Interface with Support teams, at all levels, and vendors to resolve problems, issues, request and to complete knowledge transfers as required


• Support the Operations and Maintenance (O&M) of all components of the On-Prim Exchange and Office 365 Tenant Service


• Continuously improving service delivery to the Enterprise though business process automation, process improvement, and extending request fulfillment to support professionals and end-users  

Position is 100% on site.

Salary Range: $85,000 - $105,000

General Description of Benefits