Program Manager - Kitting at Veritiv in WEST SACRAMENTO, California

Job Description:

Job Purpose:



The Kitting Program Manager is responsible for overseeing the efficient operation of a kitting operation. This includes managing labor providers, and ensuring compliance with quality, safety, and regulatory standards. The Kitting Program Manager will plan, direct, and monitor all aspects of kitting operations to provide a competitive service advantage to our customers. The role involves continuous process improvements, cost management, production planning, and maintaining a safe working environment.



Job Responsibilities:

• Manage portfolio of customers' account contract, program parameters, compliance and documentation including: terms and conditions updates, pricing renewals, customer program communication, incremental business onboarding, program changes, and e-business projects.
• Serve as key contact for tactical account issues both external and internal. Heavy collaboration with Sales, Customer Service, Operations, Tax, Legal, Credit, Finance etc.
• Strengthen relationships with key customer contacts and driving corporate business partnerships.
• Manage account financial performance metrics to ensure maximum profitability, leveraging departmental price management process and tools.
• Develop customer visits or sales meeting presentation strategy utilizing tools such as QBR's, CBR reporting and Power Point presentations. Interact on internal/external conference calls with sales and field support teams.
• Continuously grow and develop a customer account base of increasing size and complexity.
• Participate in sales growth and profitability and/or cost savings initiatives under the direction of segment lead or sales leadership.



Additional Responsibilities & Qualifications:

• Develop and implement objectives and performance measures for each functional area, interpreting and acting on performance and quality data.


• Oversee product launch activities, ensuring timely and successful product introduction to the market.


• Coordinate production planning to meet customer demands and production schedules.


• Conduct regular quality inspections and control measures to ensure product standards are met.


• Identify and deliver improvements to production processes and methods.


• Maintain accurate and timely reporting of production data.


• Determine space requirements for kitting storage and production areas.


• Manage quarantined and non-conforming materials and obsolete, aged, and damaged inventory.


• Implement continuous process improvement (CPI) initiatives to enhance cost, performance, safety, and quality.


• Ensure compliance with OSHA and other regulatory requirements.


• Promote and maintain a culture of safety, conducting regular safety meetings and incident reviews.


• Communicate the local action plan and motivate the team to achieve business goals.


• Coordinate with labor provider to develop work schedules and manage resources to meet operational commitments.


• Knowledge of WMS systems


• MHE certified on a reach truck to assist in product handling


• Ability to operate light production equipment and make necessary adjustments to ensure efficient operation


• Maintain accurate maintenance records for all machinery and ensure an appropriate stock of replacement parts.

Qualifications:

• Bachelor's degree strongly preferred or equivalent work experience.


• 6+ years of successful supervisory/management experience in a warehouse environment, preferably in distribution.


• Experience with ERP, WMS, and Production Planning software.


• Excellent leadership, organizational, time management, and customer relations skills.


• Ability to work independently and in a team environment.


• Strong communication skills with internal and external customers.


• Self-motivation and the ability to balance competing priorities and workloads.

Behavioral Competencies:

• Ensures Accountability: Holds self and others accountable to meet commitments.


• Plans and Aligns: Plans and prioritizes work to meet organizational goals.


• Manages Complexity: Makes sense of complex information to solve problems.


• Drives Results: Consistently achieves results under tough circumstances.


• Communicates Effectively: Develops and delivers clear communications tailored to different audiences.


• Optimizes Work Processes: Focuses on continuous improvement and efficient processes.


• Resourcefulness: Secures and deploys resources effectively and efficiently.


• Persuades: Uses compelling arguments to gain support and commitment.

Skills:

• Technical guidance in developing plans and performing actions based on recommendations.


• Monitoring, interpreting, and understanding policies and procedures.


• Planning, organizing, prioritizing, and overseeing activities to meet business objectives.


• Creating and reviewing relevant and effective reports.


• Managing and applying safe systems of work.


• Efficiently deploying material, people, and financial resources to achieve desired results.

Expected Pay Range: $71,700 - $92,700




Work Experience:

• 5-10 years of related job experience.



Education:

• Bachelor's Degree Preferred

• Ability to work in both office and non-climate controlled warehouse environments.


• Operation of material handling equipment including order pickers, reach trucks, forklifts, and pallet jacks.


• Exposure to moving machinery, loud noise, dust, mechanical hazards, and varying temperatures.


• Physical activities include lifting, twisting, pulling, carrying up to 75 pounds, walking, standing, sitting, stooping, and kneeling.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job, and duties may change from time to time depending on our business needs.



What We Offer

• Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.


• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.


• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.


• Healthcare benefits and 401k, paid time off, tuition reimbursement, and much more!

About Veritiv



Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn .


Veritiv is an Equal Opportunity/Affirmative Action employer.
EEO Policy US | EEO Policy Mexico
This description does not attempt to define the job's essential functions as defined by applicable disabilities law.
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