Sr. Systems Analyst - Order Management & CRM at helenoftroy in El Paso, Texas

Job Description:

Join our Information Technology team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere every day.



Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!



Position: Sr. Systems Analyst - Order Management & CRM



Department: Information Technology



Work Location: Hybrid (work 3 days onsite)

• Dallas, TX
  
  


• El Paso, TX
  
  


• Arlington, TN
  
  

Hybrid Schedule: Helen of Troy associates enjoy the advantages and flexibility of a hybrid working model, allowing for in office 3 days minimum, and remote 2 days. Any changes to this working model would be communicated accordingly.



What you will be doing:



We are seeking a Senior Systems Analyst with expertise in Oracle ERP solutions and business process mapping to join our dynamic IT team. This role will analyze, design, and implement solutions that enhance business operations, particularly in Order Management and Supply Chain domains.


Business Analysis & Process Mapping

• Work closely with business stakeholders to understand and translate process inefficiencies into Oracle ERP solutions.
  
  


• Conduct end-to-end process mapping, identifying gaps and automation opportunities to improve efficiency.
  
  


• Develop functional specifications, business requirements documents (BRD), and process flow diagrams.
  
  


• Perform gap analysis between business requirements and Oracle ERP capabilities.
  
  

ERP Implementation & Solution Development

• Design and implement Oracle ERP solutions for Order Management, Advanced Pricing, and Supply Chain modules.
  
  


• Work with cross-functional teams to integrate Oracle ERP with third-party applications.
  
  


• Lead configuration, customization, and enhancements to Oracle ERP applications.
  
  


• Collaborate with technical teams for SQL/PL-SQL scripting, APIs, and Web Services integrations.
  
  

Support & Continuous Improvement

• Provide technical support and troubleshooting for Oracle ERP systems.
  
  


• Optimize system performance and resolve complex business problems.
  
  


• Ensure data integrity, compliance, and alignment with best practices.
  
  


• Develop and maintain comprehensive system documentation.
  
  

Skills needed to be successful in this role:

• Strong analytical and problem-solving skills with the ability to work on complex issues.
  
  


• Excellent communication and stakeholder management skills.
  
  


• Ability to work independently while collaborating with global teams.
  
  


• Change management and adaptability in a fast-paced environment.
  
  

Minimum Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Business Systems, or related field.
  
  


• 5+ years of experience as a Systems Analyst, working with Oracle ERP (EBS or Fusion).
  
  


• Experience in business process mapping, optimization, and automation.
  
  


• Strong background in Order-to-Cash (O2C) or Supply Chain Management (SCM) solutions.
  
  


• Hands-on experience in Oracle Order Management, CRM , Advanced Pricing, Global Order to Promise.
  
  


• 
  Proficiency in Oracle ERP tools - EBS R12, Oracle Fusion, SQL, PL/SQL, APIs, Web Services.
  
  


• Experience integrating Oracle ERP with other enterprise systems.
  
  


• Understanding of Oracle Workflow, Forms, BI Publisher, and reporting tools.
  
  


• Exposure to middleware platforms (OIC, Workato, etc.) for ERP integrations.
  
  

Preferred Qualifications:

• Oracle Certifications in ERP modules.
  
  


• Experience with Agile methodologies.
  
  


• Exposure to B2B Order Management and Supply Chain Analytics.
  
  

Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.


Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.


#li-ab1


#LI-HYBRID


For more information about Helen of Troy, visit www.helenoftroy.com . You can also find us on LinkedIn , and Glassdoor .



Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status, or any protected basis.


We will provide individuals with disabilities reasonable accommodation to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000.


Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June - many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.


At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time. Apply Now