IT Asset and Applications Manager at ACE Thermal Systems in Seminole, Oklahoma

Job Description:

Description:

At Signia Aerospace, the IT Generalist is a technology professional with a broad understanding of various IT aspects, including project management, desktop support, software installation, and assisting the VP and Technology Services Manager with multiple projects.

Objectives of this role

· Maintain inventory control records using FreshService Asset Management tool

· Monitor Hardware and Software

· Patching assets to defend against malware

· Managing Asset Lifecycle

· Manage/Recommend Application/Software Licensing

· Manage/Recommend Maintenance Renewals

· Training Awareness for Cyber Security

· Making Purchase Orders for equipment

· Creating reports for leadership

· Project management support

· Other projects as assigned

Responsibilities

· Creating purchase orders for hardware and software

· Prioritize and schedule problem resolutions and escalate problems when required

· Identify and learn appropriate software and hardware used and supported by the organization

· Manage the asset lifecycle for purchasing, updating, patching, and recycling

· Provide training awareness throughout the business for mail phishing and cyber security and propose improvements

· Assisting the VP and Technology Services Manager in projects and workload

· Utilize FreshService to create ticketing reports and dashboards

· Ability to learn new technologies quickly and adapt to changing IT environments

Requirements:

Required skills and qualifications

· Two years of experience in a helpdesk role or similar position

· Comprehensive knowledge of desktop support and troubleshooting

· Proven skills in performance analysis

· In-depth knowledge of technological devices (computers, laptops, printers, copiers, etc.)

· Associate's degree (or equivalent) in computer science or related field

Preferred skills and qualifications

· Experience with VPN clients, MFA technologies and IT Ticketing Systems

· Experience with Windows Active Directory, O365 and Azure

· Experience with infrastructure equipment (switches, firewalls, peripherals)

· Experience with phone systems (VOIP), Video Surveillance and door security systems

· Professional certification a plus

· Familiar with CMMC and NIST security standards and certification processes a plus

Physical Demands and Work Environment:

· The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands and fingers, talk and hear. The employee must be able to squat, stoop or kneel. The employee must occasionally lift and/or move items of light to moderate weight. The employee is regularly required to communicate in person and by telephone, read regular and small print, sit, use limited mobility in an office setting, use manual dexterity to type and enter data, and use sight to read and prepare documents and reports.

· While performing the duties of this job, the employee regularly works both indoors and outdoors and regularly drives a motor vehicle between work sites. The employee may work near moving mechanical equipment and have the potential threat of electric shock. The noise level in the work environment varies from quiet to loud.

· 30% travel maybe required during project-based activities

Job Type: Full-time

Pay: Determined on Experience

Benefits:

· Dental insurance

· Employee assistance program

· Flexible spending account

· Health insurance

· Health savings account

· Life insurance

· Paid time off

· Vision insurance

Schedule:

· 8 hour shift

· Day shift

· Monday to Friday

· Additional hours required as needed

· Weekend hours required as needed

Education:

· High school or equivalent (Required)

· Associate degree (or equivalent) in computer science or related

· Bachelor's degree (or equivalent) in computer science or related field (preferred)

Experience:

· Equivalent: 2 years (Required)

Work Location / Additional Information:

· In person / Hybrid at Managers discretion

· Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa

Equal employment opportunity, including veterans and individuals with disabilities.

PI266664793

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