Clinical RN - Risk Management at Billings Clinic in Billings, Montana

Job Description:

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.


And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!


You can make a difference here.


About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.



Your Benefits

We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide.


Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!



Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting. Click here to learn more!


Clinical RN - Risk Management

RISK MANAGEMENT (BILLINGS CLINIC 2950 10TH AVE N BUILDING)

req9577



Shift: Day

Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt)
Starting Wage DOE: $32.06 - 40.07
Clinical Risk Management RN assumes responsibility for one or more of the functional areas within Risk Management. The functional areas include day-to-day coordination of the departments' fiscal assets and personnel support and responsibilities for risk management of Billings Clinic and its affiliates, to include acute care hospital, physician clinics, and branch clinic locations.



Essential Job Functions

• Develops and oversees department cost centers to ensure adherence to organizational mission, vision, values, strategic goals, and business strategies. Interprets and supports the mission and philosophy of Billings Clinic. Responsible for promotion of, and adherence to the elements of Billings Clinic's Code of Business Conduct and corporate compliance program.
• Assists in the development of methodologies to fulfill the organization's strategic initiatives for risk prevention, risk and claims management, patient safety and process improvement.
• Identifies and arranges for consulting assistance from internal or external sources as required to meet the needs of the Risk • Management Committee, Medical Staff, or others requiring risk prevention and mitigation education.
• Assists in establishing and maintaining processes to measure customer satisfaction including analysis, routine reporting, and recommendations on findings
• Assists in the development and delivery of annual training and education in risk prevention and reduction
• Collaboratively designs, coordinates, and manages an organization wide Risk Management Plan that organizes both risk prevention measures and claims processing and management systems for the hospital, physician clinics, branch clinics and long-term care.
• Provides direction and consultation services to Billings Clinic staff as necessary in connection with malpractice and medical legal matters
• Provides support for resolution of serious customer service complaints, grievances, and issues related to the quality of patient care and/or services, threats of legal action, and imminent safety/risk situations including mandatory reporting to FDA for serious patient/employee injury of death resulting from a medical device.
• Adherence to state and federal disclosure of health information obligation and restrictions is critical.
• Maintains legal case files electronically and/or on paper and ensures maximum protection from discovery.
• Actively participates in the assessment and evaluation of liability insurance coverage and provides confidential loss analysis, activity, and status reports as requested and appropriate to Billings Clinic leadership.
• Recommends defense postures and participates in evaluation of settlement values. Represents the organization at Montana Medical Legal Panels, settlement negotiations and trials at the direction of Risk Management leadership.
• Reviews and investigates incident and complaint reports. Recommends corrective action. Works collaboratively with Patient Safety, Quality, other leaders, providers and staff as needed to conduct review.
• Attends Risk Management, Patient Safety, Safety and Security, Quality, and other committees or meetings at the direction of leadership.
• Assists the Director in the development and communication of department specific and Billings Clinic policies and procedures
• Provides input in both short and long term planning for the department.
• Identifies need and sets goals for own personal growth and development; meets mandatory organizational and department requirements
• Maintains competency in organizational, departmental, and outside agency environmental, employee or risk management standards relevant to job performance
• Facilitates root cause analysis (RCAs), apparent cause analysis (ACAs), and failure mode effect analysis (FME) as needed
• Compose letters or e- mails to patients and patient family ensuring grammatical accuracy and according to terms of the Billings Clinic grievance policy
• Alert risk leadership of any potential legal actions
• Coordinate communication between patient and/or patient family with department supervisor and physicians to help present facts and work toward an acceptable resolution.
• Identify systems related problems, via patient/visitor data, proactive patient, family, team member rounding and work collaboratively with physicians, administrators, and staff to resolve.
• Assist in the preparation of annual and quarterly reports for the quality meeting and senior leadership;
• Participate in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.



Minimum Qualifications


Education

• Minimum 4 Year / Bachelors Degree



Experience

• Three years of relevant experience in the health care industry or equivalent combination of education and experience relating to above tasks, knowledge, skills, and abilities will be considered



Certifications and Licenses

• Current Montana state license as a registered nurse At hire


• Certified Professional in Healthcare Risk Management (CPHRM) within two years of employment


Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.