Salesforce Process & Business Consultant/Sr. Consultant at Slalom, LLC in Boston, Massachusetts

Job Description:

Who You'll Work With


At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life.We help organizations of all kinds redefine what's possible, give shape to the future-and get there.


Our Business Delivery team is comprised of consultants with the expertise to assess and solve complex business problems. We partner with clients to drive critical business initiatives, employing effective methodologies to create shared understanding of challenges and business needs, define high impact solutions, facilitate leadership alignment, optimize business processes, and maximize the value and quality of solutions delivered.


We are currently focused on hiring candidates that bring strong Salesforce, Process, and Business Analysis experience.



What You'll Do

• Evaluate, understand and address complex client needs


• Create a shared understanding of business problems and opportunities at the center of an initiative


• Define Salesforce solutions and develop workstream-level plans to achieve business outcomes through technology discovery, design, and implementation


• Conduct interviews, facilitate workshops, and collaborate closely with Salesforce delivery teams and business stakeholders


• Elicit, analyze, and document Salesforce requirements, managing changes to optimize solution delivery within constraints


• Evaluate current-state processes and technologies to define future-state processes and requirements


• Engage and communicate effectively with senior client leaders to manage stakeholder expectations


• Assess and validate Salesforce solutions to ensure they meet requirements and deliver intended business benefits


• Define and deliver functional quality assurance for Salesforce projects and programs


• Strive to meet an 80% annual client billable utilization goal

What You'll Bring

• 2-5+ years of relevant work experience, ideally in a consulting environment


• A detail-oriented, logical, and analytical mindset and issue-based problem-solving skills


• Ability to think strategically and a passion for solving critical business challenges with Salesforce


• Proven experience delivering Salesforce solutions, including Sales Cloud, Service Cloud, Marketing Cloud, industry solutions, or custom applications


• Capability expertise in business analysis, technical analysis, business architecture, process design, quality assurance, data analysis, and solution and/or product ownership


• Deep business, industry, and technology expertise


• Expertise in technology/system development methodologies


• Excellent communication, leadership, and stakeholder management skills


• Ability to be onsite at the client or Slalom office 2-5 days per week

About Us



Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.



Compensation and Benefits



Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.


Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.



EEO and Accommodations



Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. Apply Now