Pharmacy Patient Supp Rep/On-Call/UKHC- Specialty Pharmacy at University of Kentucky in Lexington, Kentucky

Job Description:

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details

Job Title	Pharmacy Patient Supp Rep/On-Call/UKHC- Specialty Pharmacy
Requisition Number	DU11563
Department Name	H5000: CHANDLER - RETAIL PHARMACY
Work Location	Lexington, KY
Salary Range	$17.50-$27.31
Type of Position	Temporary
Position Time Status	On Call
Required Education	HS
Required Related Experience	2 years
Required License/Registration/Certification	None
Physical Requirements	This position requires use of a computer workstation, completion of tasks with repetitive motions.
Shift	Varies- Monday- Friday 7:30am- 5pm; no weekend availability
Job Summary	Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record (EHR). Provide excellent customer service and utilize problem solving skills to address patient requests and concerns within scope.
Skills / Knowledge / Abilities
Does this position have supervisory responsibilities?	No
Preferred Education/Experience
Deadline to Apply	12/31/2025
Our University Community	We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. Please choose the answer that best describes your years of paid, full-time employment experience in securing, implementing, or optimizing electronic medical records (EMR) or other health information technology.
   • None
   • More than 0, up through 1 year
   • More than 1 year, up through 3 years
   • More than 3 years, up through 5 years
   • More than 5 years
2. Do you have training and/or experience with Epic?
   • Yes
   • No
3. Do you have experience with customer service in an academic or other professional setting where it was necessary to deal with the public by phone and/or in-person?
   • Yes
   • No

Applicant Documents
Required Documents

1. Resume

Optional Documents

Equal employment opportunity, including veterans and individuals with disabilities.

PI266684432

Salary:

$17.00

Apply Now