Work Location: DC Metro (Preferred), Orlando & San Antonio
The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed by the CBP to become the "single window" through which international traders will electronically provide all information needed by federal agencies for the import of cargo.
Experience: A minimum of three (3) years' experience working with cargo processing systems; preferably the Automated Commercial Environment (ACE). Must possess in depth knowledge of CBP and International Trade business operations and procedures.