We seek an experienced Commercial HVAC Service Manager to lead our service team in Los Angeles, CA. This role is ideal for a results-driven professional with strong leadership skills and a deep understanding of commercial HVAC systems. If you thrive in a fast-paced environment, enjoy mentoring technicians, and are passionate about delivering exceptional customer service, we want to hear from you!
Responsibilities
Oversee and manage daily operations of the HVAC service department, ensuring efficiency and high-quality service.
Lead, mentor, and support a team of skilled HVAC technicians, fostering a positive work culture.
Develop and implement service strategies to improve response times, minimize downtime, and enhance customer satisfaction.
Coordinate scheduling, dispatch, and resource allocation for service calls and preventive maintenance.
Ensure compliance with safety regulations, industry standards, and company policies.
Work closely with customers to understand their needs, provide solutions, and maintain strong relationships.
Prepare budgets, manage costs, and track key performance metrics to optimize department profitability.
Requirements
Minimum of 5 years of experience in commercial HVAC service, with at least 2 years in a management or leadership role.
Strong knowledge of commercial HVAC systems, including troubleshooting, repair, and maintenance.
Proven ability to lead and develop a team while maintaining high accountability.
Excellent customer service skills and the ability to build strong client relationships.
Strong organizational and time-management skills, with the ability to multitask effectively.
Proficiency in job scheduling software and Microsoft Office Suite.
Valid driver's license and ability to travel to job sites as needed.
Location & Work Environment
This role is based in Los Angeles, CA, primarily in an office and field environment. The position requires regular site visits to commercial buildings and interaction with clients, technicians, and other stakeholders.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.