LHH Recruitment Solutions is currently seeking a Technology Integration Specialist to join our client's organization in the Chicago, IL or Waukegan, IL area.
Key Responsibilities:
Serve as the primary point of contact for technology-related issues, enhancements, and troubleshooting.
Manage and resolve support tickets, addressing complex issues independently.
Collaborate with internal teams and external vendors to address system errors and performance issues.
Oversee user management, including role-based access control and account setup.
Support integration efforts between technology platforms and external systems.
Build and maintain relationships with vendor contacts.
Assist with project management and implementation of technology updates.
Identify opportunities to enhance IT processes and efficiencies.
Explore and evaluate AI-driven solutions to improve operational efficiencies.
Work with internal teams to optimize workflows and coordinate tasks related to system integrations.
Source and vet third-party vendors and oversee vendor integration projects.
Maintain key technical relationships with partners and ensure smooth operations.
Build automated reports and dashboards using tools like Power BI.
Participate in the planning and management of technology projects.
Engage with various internal teams regarding support, training, and new technology implementation.
Stay informed about emerging AI technologies and suggest pilot projects to drive efficiency and innovation.
Collaborate with teams to identify opportunities for AI-powered analytics and automation.
Qualifications:
Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
4+ years of project management experience with effective communication skills.
2+ years of help/service support or technical support experience.
Experience in the transportation or logistics industry is highly desirable.
Working knowledge of EDI/API integration capabilities.
Proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams).
SQL experience is a plus.
Exceptional verbal and written communication skills.
Strong analytical, critical thinking, and problem-solving abilities.
Outstanding organizational skills with attention to detail.
Ability to manage multiple priorities simultaneously.
Familiarity with system integration best practices.
Proven ability to collaborate effectively with diverse team members.
Excellent time management skills and ability to meet strict deadlines.
Flexible and adaptable, with a willingness to adjust tasks and priorities as needed.
Passionate about improving technology operations.
Benefits:
Competitive salary based on experience.
Annual bonus.
Retirement plan with company match.
Health, dental, and vision insurance.
Paid time off.
LHH is a leader in permanent recruitment-and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn't a perfect match.
Equal Opportunity Employer/Veterans/Disabled
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