Scallon Controls is seeking a highly organized and proactive Project Delivery and Project Coordination Resource to serve as the primary interface between our customers and internal teams. This role is responsible for overseeing projects from order intake to completion, ensuring successful financial performance and customer satisfaction. The ideal candidate will coordinate internal resources, manage project timelines, and handle change orders while maintaining strong communication with both clients and internal stakeholders.
Overall Project Duties and Responsibilities
Customer & Stakeholder Engagement:
Act as the primary point of contact for customers from project initiation to completion, for assigned control systems, reliability, and technology upgrade projects.
Conduct kick-off meetings, providing customers with a clear understanding of timelines, expectations, and deliverables.
Keep customers informed on project status, changes, and completion schedules to ensure satisfaction.
Address customer concerns promptly and collaborate with sales and internal teams to resolve issues.
Project Activities Coordination & Execution:
Manage order intake and project setup, ensuring all details are accurately documented.
Develop project schedules, define resource needs with customers, and coordinate activities with internal teams.
Monitor project progress, ensuring timely execution of deliverables and adherence to scope.
Forecast project cash flow and manage invoice in collaboration with the accounting team.
Budget & Performance Management:
Track and optimize the financial performance of each project.
Monitor project budgets and costs, identifying any potential risks or deviations.
Work closely with the sales team to manage and implement change orders, ensuring proper documentation and approvals.
Process Improvements & Reporting:
Maintain detailed project documentation and status reports for internal and customer-facing use.
Identify areas for process improvement to enhance project efficiency and customer satisfaction.
Provide regular updates to leadership on project status, risks, and budget performance.
Qualifications & Skills:
Bachelor's degree in business, engineering, project management, or a related field (preferred).
3+ years of experience in project management, coordination, or a similar role.
Strong understanding of project financials, including cash flow forecasting and invoicing.
Experience with order management, scheduling, and resource allocation.
Excellent communication and interpersonal skills, with the ability to manage customer relationships effectively.
Strong problem-solving and organizational skills with attention to detail.
Proficiency in project management software and tools.
Ability to multitask and work under deadlines in a fast-paced environment.
Preferred Qualifications:
Experience working in supply chain, technology, IT systems, or control systems.
PMP certification or similar project management training is a plus.
Why Join Us?
Opportunity to play a key role in the company's financial performance and customer satisfaction.
A dynamic work environment with cross-functional team collaboration.
Career growth opportunities in project management and leadership.