Systems Administrator - Enterprise Infrastructure Managed Application Services at University of Iowa in Iowa City, Iowa

Job Description:

As a Systems Administrator in Enterprise Infrastructure, you'll be part of a team that provides application servers to various campus colleges, departments and business units that are necessary for the University to achieve its mission of providing learning and research environments to our students, faculty, and staff.

Enterprise Infrastructure is a part of Information Technology Services (ITS), a service organization that provides technology support for the University of Iowa campus. As a valued member of the Enterprise Infrastructure Managed Application Services (EI-MAS) teams, you will have the opportunity to learn about and work with a wide variety of technologies, including:

• Windows Server and Linux systems administration
• Configuration management and systems automation
• Virtualization technologies
• System hardening and security
• Cloud technologies

You will work with an IT Manager in Enterprise Infrastructure to develop a mentoring and skill-building plan. The purpose of this plan is to:

• Enable you to build technical skills.
• Build relationships with team members and the campus IT community we support.
• Incorporate your input and skills in new services and innovating existing ones.

As a Systems Administrator, some of your job duties will include:

• Utilizing automation tools to configure and install server applications running on Windows Server operating systems
• Identifying performance issues and assisting in troubleshooting with campus applications and services
• Working with applications and services that are local (on-prem), Cloud (AWS and Azure), and Hybrid.

Occasional off-hours and weekend work may be required along with participation in our on-call support rotation.

ITS values work life balance and strives to provide flexible work options where possible. This position is eligible for on-campus, hybrid, or remote work and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Work arrangement options will be discussed during the hiring process.

This position is not eligible for University sponsorship for employment authorization under the following work visas: H1B, H1B1 Chile/Singapore, L1A, L1B, or O1A.

For a full job description, please email Melanie Bell at melanie-bell@uiowa.edu.


About IT Services:


Our mission is to create a welcoming and supportive work environment where everyone feels empowered to be their authentic selves and share ideas. We are committed to cultivating a welcoming and respectful workforce culture where people of all backgrounds and perspectives are empowered to make a positive impact. We embrace this commitment as mission-critical in everything we do and embed it in hiring, incentive, retention, and career-development practices and initiatives.



Required Qualifications:

• A bachelor's degree in an appropriate discipline or an equivalent combination of education and related experience in technical support may also serve to meet these minimum requirements.
• Experience (typically 2-4 years) supporting and managing multiple systems and applications.
• Experience working with Windows Server supporting server-based applications.
• Experience with troubleshooting and resolving technical problems using diagnostic techniques and tools for unusual or performance-related problems.
• Experience with IT security hardening techniques.
• Experience with automation and/or programming in any modern language.
• Strong interpersonal skills and the ability to work effectively with a wide range of constituencies.
• Ability to communicate effectively, both orally and in writing, with technical and non-technical staff.

Desirable Qualifications:

• Experience with virtualization (Citrix, Remote Desktop Services (RDS), VMware, etc.)
• Understanding of cloud computing concepts
• Knowledge of configuration management technologies (such as Puppet, Chef, or Ansible)
• Knowledge of version control technologies (such as git)
• Experience with modern web server technologies (such as IIS, Apache, Tomcat, etc.)
• Familiarity with Unix/Linux
• Experience with database server concepts or administration (such as Oracle, MS SQL, MySQL, Postgres, Mongo, etc.)
• Experience supporting technology in a higher education setting.

Position and Application details:


In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:

• Resume
• Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Melanie Bell at melanie-bell@uiowa.edu.

There is an expectation that the person in this position will maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold a high standard of cultural competency and respect for difference that represents our commitment to a welcoming and respectful work environment.


Additional Information

• Classification Title: Systems Administrator
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: On Campus, Hybrid within Iowa, Remote within Iowa

Compensation

• Pay Level: 4B
• Starting Salary Minimum: 65,000.00
• Starting Salary Maximum: 75,000.00

Contact Information

• Organization: Information Technology Services
• Contact Name: Melanie Bell
• Contact Email: melanie-bell@uiowa.edu

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