RN Training & Development Facilitator - Behavioral Health Inpatient at Eskenazi Health in Indianapolis, Indiana

Job Description:

Division:Eskenazi Health


Sub-Division: SEMHC


Req ID: 22833



Schedule: Full Time


Shift: Varied


Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.




FLSA Status


Exempt




Job Role Summary


In collaboration with the Program Coordinator, John and Kathy Ackerman Mental Health Professional Development Center ("Ackerman Center") Director and Sandra Eskenazi Mental Health Center ("SEMHC") inpatient leadership, the RN Training and Development Facilitator - Inpatient ("Training and Development Facilitator") develops, implements, and evaluates all Sandra Eskenazi Mental Health Center ("SEMHC") inpatient team member education. The Training and Development facilitator identifies and utilizes appropriate methods of instruction with an emphasis on adult learning techniques to develop and train members of the multi-disciplinary inpatient psychiatric team. Utilizing feedback and quality/outcome data, this position improves team members' competency as well as patient care through development and training of inpatient psychiatric nursing, support specialist, student and other psychiatric team members through treatment role modeling, informal discussions, observations, as well as formal training and development presentations.
Proactively contributes to Eskenazi Health's mission of Advocate, Care, Teach, and Serve while modeling Eskenazi Health's values of Professionalism, Respect, Innovation, Development and Excellence




Essential Functions and Responsibilities

• Embraces, understands, and operates under the Recovery Model, including AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) as well as the spirit of motivational interviewing
• Collaborates with Program Coordinator, Ackerman Center Director and SEMHC inpatient leadership to develop, implement, and evaluate all education for new and established SEMHC inpatient team members
• Identifies and utilizes appropriate methods of instruction with an emphasis on adult learning techniques to develop and train members of the multi-disciplinary inpatient psychiatric team
• Utilizes principles of performance improvement, feedback and quality/outcome data to improve team members' competency and patient care through development and training of inpatient psychiatric nursing, support specialist, student and other psychiatric team members through treatment role modeling, informal discussions, observations, as well as education materials, formal training and professional development presentations
• Identifies gaps in professional development for current team members according to program and role with special attention to special populations, public health trends as week as regulatory requirements and works with leadership to close those gaps
• Serves as a role model, mentor and change agent for team members
• Models and teaches professional practice, problem-solving, decision-making and critical thinking skills for team members
• Positively and proactively impacts patient care indirectly by developing, implementing, and evaluating standards of care, clinical practice guidelines, and policies/procedures as well as through involvement in workgroups and committees
• Effectively manages resources to include time management, prioritizing workload, planning, and scheduling
• Maintains a flexible schedule as necessary to meet the needs of patients, team members, and organization
• Collaborates and consults with a wide variety of individuals to understand and improve patient care, satisfaction, and outcomes
• Designs teaching aids, training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works
• Implements and trains training programs, products, and interventions from external vendors as needed
• Assists with written reports and statistics on all training provided
• Measures progress, evaluates training effectiveness, and ensures timely completion of all training initiatives for team members

Associated Job Duties

• Recognizes and responds timely to patient care, risk, safety, and regulatory issues to maintain a safe and therapeutic environment and conducts any necessary follow-up to ensure resolution
• Maintains and generates education data as requested for benchmarking and reporting
• Participates in professional development activities to keep current with evidenced-based approaches to training students and adult learners
• Represents SEMHC at public speaking engagements and events as well as conducts outreach and collaborates with community organizations (i.e. schools of nursing)
• Participates as an integral member of the inpatient leadership team
• Assists with quality review and action planning to ensure training is well-developed, satisfies plans of correction as needed, is clearly trained, and is completed by students and team members by assigned deadlines
• Participates in the development, implementation and evaluation of departmental and organizational mission and goals
• Uses innovative techniques to effectively manage hospital resources to positively impact patient outcomes in a cost-effective manner
• Performs other job-related duties as assigned

Job Requirements

• Bachelor's degree in nursing from an accredited school of nursing required; Master's degree in nursing education preferred
• Valid Indiana license as a registered nurse
• Three years of current clinical practice
• Experience with facilitating group training with five (5) to twenty-five (25) participants as well as one on one coaching
• Proficient with Microsoft Office (Word, Excel, and PowerPoint)
• Valid Indiana driver's license that meets Eskenazi Health's driving policy requirements

Knowledge, Skills & Abilities

• Knowledge
  • Knowledge of pedagogy that best trains adult learners of various backgrounds, education, and experiences in a fast-paced, potentially high-stress environment
  • Knowledge of mental health and/or substance use disorders
  • Knowledge of evidenced-based stress management and wellness techniques and programs
  • Knowledge of the principles of growth and development over the lifespan

• Skills
  • Strong interpersonal, relationship building, conflict resolution skills
  • Skilled in developing lesson plans, teaching objectives, and competencies/assessments
  • Teaching a variety of healthcare-based training modules
  • Leading individuals in stress management techniques
  • Demonstrate excellent communication skills related to team development, group process, conflict management, and de-escalation

• Ability
  • Ability to assess system needs and function autonomously to develop and implement programs to improve patient care
  • Ability to function independently, possesses strong decision-making, and problem-solving skills
  • Ability to remain current with trends in workplace pedagogy, mental healthcare, addiction, and wellness
  • Ability to be both clear and concise in written and verbal communications
  • Ability to lift ten (10) to thirty (30) pounds
  • Ability to conduct training sessions to groups ranging from five (5) up to twenty-five (25)
  • Ability to review/critique pertinent research literature related to specialty areas and promote research utilization to improve patient care
  • Ability to teach and provide direct care to patients utilizing person-centered and recovery model approaches

Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.



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