Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Conversion Leader to join our growing team.
The Conversion Leader will direct all conversion activities to ensure all deadlines are met and own data accuracy throughout the entire process. This position is a client facing role that will oversee Profit Center conversion projects. The conversion leader will be the subject matter expert for the team in all areas of insurance and agency management system.
How You Will Contribute:
Supports planning, directing and coordination of day-to-day activities of conversion projects.
Manages a functional area by applying a broad and comprehensive understanding in multiple functional areas as well as underlying business principles.
Understand insurance processes, use of agency management systems, and structure of the Profit Center.
Knowledgeable and adept in all aspects and steps needed for a successful conversion.
Interpret insurance system data and analyze results.
Act as the subject matter expert liaison between the Profit Center, Project Manager, and vendor.
Ability to translate conversion data points to the end user that is proficient in insurance or explain end user insurance information or processes to the vendor as it relates to the conversion process.
Review and ensure quality and accuracy of data mapping. Monitor the progress of assistants and provide coaching throughout the conversion process.
Competencies:
Independence-the individual has the ability to work with minimal supervision and has excellent time management skills.
Motivation-the individual looks for ways to improve their skill set, the conversion process or improve the conversion experience.
Planning/organizing-the individual prioritizes and plans work activities and uses time efficiently.
Interpersonal skills-the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
Oral communication-the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
Written communication-the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
Quality control-the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
Safety and security-the individual observes safety and security procedures and uses equipment and materials properly.
Skills & Experience to Be Successful:
Required:
5+ years of insurance experience
Excellent communication skills, strong business acumen
Very detail oriented with ability to self-prioritize
Ability to meet needs in a timely and professional manner
Must have strong analytic and quantitative reasoning and enjoy problem solving; attention to detail and quality assurance required
Ability to maintain a high level of confidentiality
Preferred:
Prior conversion experience
Experience with one or all of the following products: TAM, AMS360, EPIC, BenefitPoint, Zywave, ImageRight/WorkSmart
Strong Excel skills
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".