CUSTOMER SERVICE OFFICERS- Both Full time/ Part time at Allianz Company in Minneapolis, Minnesota

Posted in Other 7 days ago.

Type: full-time





Job Description:

As a Customer Service Officer at Allianz Company in Minneapolis, MN, you will have the opportunity to make a positive impact on our customers' experiences. We are currently hiring for both full-time and part-time positions with a competitive salary range of $21.4 to $36.7 per hour.**Job Overview:**As a Customer Service Officer, you will be responsible for providing exceptional service to our customers through various communication channels. You will assist customers with inquiries, provide information about our products and services, and resolve any issues or concerns they may have. Your main goal will be to ensure customer satisfaction and retention.**Responsibilities:**- Respond to customer inquiries via phone, email, and chat in a timely and professional manner- Provide accurate information about our products and services- Assist customers with account inquiries, billing questions, and technical support- Process customer orders, returns, and exchanges- Resolve customer complaints and escalate issues as needed- Maintain a positive and empathetic attitude towards customers at all times- Meet and exceed customer service goals and targets**Requirements:**- High school diploma or equivalent- Previous customer service experience preferred- Strong communication and interpersonal skills- Ability to multitask and prioritize in a fast-paced environment- Proficient computer skills and familiarity with CRM systems- Ability to work independently and as part of a teamAllianz Company is an equal opportunity employer and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status. We comply with all applicable federal, state, and local laws regarding non-discrimination and prohibit inquiries about criminal backgrounds during the hiring process.If you are passionate about providing excellent customer service and are looking for a rewarding career opportunity, we encourage you to apply for the Customer Service Officer position at Allianz Company in Minneapolis, MN.``APPLY HERE``
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