Wheeler Staffing Partners is seeking a Patient Access Manager I for our client in Little Rock, AR area. This is a 100% onsite leadership role responsible for managing patient access operations, overseeing financial clearance activities, and ensuring compliance with hospital policies.
Key Responsibilities:
Operational Leadership:
Assist in short- and long-range planning for Registration Process areas, including pre-service and point-of-service financial clearance activities.
Develop and implement action plans to improve operational performance.
Manage operational metrics to ensure the department meets client goals, including SLAs and budgetary guidelines.
Staffing & Team Development:
Oversee staffing activities including hiring, selection, orientation, training, and performance management.
Mentor supervisors and ensure staff engagement, aligning them with the organization's mission and strategy.
Communicate proactively with leadership to ensure professional growth and departmental success.
Policy & Compliance:
Enforce departmental policies, procedures, and work rules in accordance with hospital policies.
Assist in the development of new policies aligned with corporate guidelines.
Communicate operational updates to the Director and CFO, identifying problems and recommending solutions.
Supervisory Responsibilities:
Direct Reports: Supervisor, Patient Access (PA)
Indirect Reports: PA Representatives (I-IV)
Reports to: Director I or II onsite
Leadership: Can be a standalone leader at a clinic facility; must be Manager, PA I if Patient Access Director is onsite.
Required Skills & Qualifications:
Education: High School Diploma or equivalent required; college degree preferred.
Experience: 3-5 years of healthcare supervisory experience preferred.
Technical Knowledge: Strong understanding of Revenue Cycle Management, regulatory agencies, and healthcare IT systems.
Skills:
Excellent interpersonal, organizational, and leadership skills.
Ability to manage operational metrics and drive performance improvements.
Strong written and verbal communication abilities.
Work Environment & Physical Demands:
Setting: Hospital work environment.
Physical Requirements: Must be able to work in a seated position.
Schedule: Must be available as needed based on departmental/system demands, including on-call responsibilities.
Vaccination & Compliance Requirements:
Candidates must comply with all required vaccinations and screenings, including COVID-19 and influenza vaccinations, as mandated by law and hospital policy.
?If you have the required healthcare leadership experience and are looking for a growth opportunity, we encourage you to apply!