Key ResponsibilitiesOperational Leadership & Team ManagementOversee daily studio operations, ensuring a seamless and exceptional client experience.Manage client experience team and cleaning crew.Create class schedules, manage instructor availability, and optimize studio resources.Monitor and maintain studio equipment, coordinating repairs and maintenance as needed.Oversee facilities including cleanliness of studio, supplies, inventory, and studio improvement projects.Client Experience & Community EngagementCultivate a welcoming and supportive studio environment where every client feels valued.Address client inquiries and concerns with empathy, professionalism, and efficiency.Lead studio tours and consultations for prospective clients, showcasing the Reforming Foundations difference.Organize and promote studio events, workshops, and community initiatives to build engagement. Own social media presence for location, ensuring presence is seen in the community.Build strong partnerships with local businesses and community organizations to drive referrals and new client acquisition.Sales & Revenue GenerationDrive membership sales through effective lead management, studio tours, and client consultations.Implement strategies to increase client retention, including personalized follow-up and special member perks. Develop and execute promotions, referral programs, and upsell opportunities to maximize revenue.Track key performance indicators (KPIs) such as membership growth, client satisfaction, and retail sales.Administrative & Financial ManagementManage studio budget, expenses, and inventory effectively.Ensure accurate and timely reporting on studio performance metrics.Maintain compliance with all Reforming Foundations policies and procedures.Oversee staff payroll, scheduling, and performance evaluations.Who You AreA passionate advocate for Pilates and its transformative benefits.An experienced leader with a proven ability to motivate and inspire teams.A skilled communicator with exceptional interpersonal and problem-solving abilities.A highly organized and detail-oriented individual with a knack for streamlining operations.A proactive and solutions-oriented thinker with a commitment to exceeding goals.A strong team player with a positive attitude and a desire to contribute to the Reforming Foundations Community. Preferred Experience2 years in studio management, fitness, or hospitalityExperience with Pilates instruction or practice is a plus.Proficiency in scheduling software and CRM systems, Google Suite, Social Media, Slack, etc.Strong verbal and written communication skills.Ability to work flexible hours, including evenings and weekends.Compensation & PerksCompetitive base salary, commensurate with experiencePerformance-based bonus opportunities, tied to membership growth and retentionEmployee benefits include Blue Cross Blue Shield PPO Medical Insurance, Simple IRA with a 3% match, paid holidays, and paid time off.Complimentary Pilates classes and discounts on studio services and productsOpportunities for professional development and continuing education, including RF School of Pilates Teacher Training and workshops.Fun, supportive team environment with a passionate Pilates communityApply Today!If youre a natural leader with a passion for movement, an eye for detail, and a commitment to fostering a positive and supportive environment, this position is for you! Please provide a cover letter sharing why you're passionate about Pilates and how you can contribute to our studio's success! recblid 5ebatnr70n24nwyivwxqiesm0gfodl